Meta Platforms(US:META) 财富FORTUNE·2025-06-05 13:02Core Viewpoint - The article discusses the increasing trend of companies, including Meta, using AI to replace human workers in various roles, particularly in auditing and customer service, raising concerns about job displacement and the quality of work performed by AI [1][2][5]. Group 1: Meta's AI Implementation - Meta plans to utilize AI to handle 90% of its previous human auditing tasks related to privacy and social risks, indicating a significant shift in its operational strategy [1]. - A Meta spokesperson stated that while AI will manage low-risk decisions, human expertise will still be relied upon for new or complex issues, although internal documents suggest a broader role for AI in sensitive content review [2][3]. Group 2: Other Companies' AI Adoption - Klarna has ceased hiring new employees and is implementing a natural attrition policy, reducing its workforce from 4,500 to 3,500 by 2024, citing significant cost savings from AI in marketing and legal functions [5]. - Salesforce announced a layoff of 1,000 employees while planning to hire more AI sales agents, reflecting a broader trend of workforce reduction in favor of AI solutions [5]. - Duolingo's CEO indicated a shift towards an "AI-first" approach, suggesting a gradual elimination of roles that can be automated, although he later retracted this statement [5][6].