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降价换增长,星巴克加码“非咖”市场

Core Viewpoint - Starbucks has implemented a significant price reduction on non-coffee beverages for the first time in its 26-year history in China, aiming to capture the afternoon tea market and respond to intense competition in the coffee sector [5][6][23]. Group 1: Pricing Strategy - Starting June 10, Starbucks China reduced prices on several non-coffee beverages by 2-6 yuan, with many products now priced in the 20 yuan range, the lowest being 23 yuan [3][5]. - This price reduction is part of a broader strategy to attract consumers during the afternoon tea segment, which aligns with the company's "morning coffee, afternoon non-coffee" consumption pattern [8][10]. Group 2: Market Context - The coffee market in China has seen explosive growth over the past decade, with the total number of coffee shops expected to exceed 200,000 by 2024, but competition has intensified, leading to a high closure rate of stores [6][8]. - Starbucks faced a decline in same-store sales and overall revenue, with a reported revenue of 21.06 billion yuan in the 2024 fiscal year, down 1.4% year-on-year, and a 6% decline in same-store sales in the first quarter of the 2025 fiscal year [8][12]. Group 3: Strategic Goals - The price reduction aims to achieve three main objectives: activate the afternoon tea consumption scene, penetrate lower-tier markets, and stimulate the existing member base of 140 million users [10][11][12]. - By lowering prices, Starbucks hopes to attract younger consumers and those in lower-tier markets who prefer sweeter beverages, thereby lowering the barrier for first-time customers [10][11]. Group 4: Competitive Advantages - Starbucks leverages its customizable experience as a competitive barrier, allowing consumers to create unique beverage combinations, which enhances brand engagement and social sharing [17][18]. - The company has also focused on local IP collaborations and unique store designs to resonate with younger consumers, enhancing the cultural experience associated with its products [17][18]. Group 5: Challenges Ahead - The price reduction may compress profit margins and increase operational costs, as non-coffee beverages require more complex preparation and service standards compared to standard coffee [20][21]. - Starbucks must also overcome consumer perceptions that associate the brand primarily with coffee and business settings, requiring time to cultivate new consumption habits for non-coffee products [21][23]. Group 6: Future Outlook - The combination of price cuts and new product launches tied to popular IPs is expected to drive traffic and sales in the short term, particularly during the summer season [25][29]. - However, for long-term success in the non-coffee market, Starbucks needs to address challenges related to agile innovation and pricing strategies to maintain brand value while appealing to price-sensitive consumers [27][28][29].