Core Viewpoint - Haagen-Dazs is facing significant challenges in the Chinese market, with declining sales and increased competition from both ice cream brands and new beverage categories like milk tea, leading to a potential reevaluation of its business strategy in China [3][4][5][7]. Group 1: Market Performance - In the past year, Haagen-Dazs closed 81 stores nationwide, reflecting a struggle to maintain its market presence amid fierce competition [5]. - General Mills reported a 5% year-over-year decline in net sales for the third quarter of fiscal year 2025, with Haagen-Dazs experiencing a double-digit percentage drop in customer traffic in China [7]. - Over the past five years, General Mills' related revenue has decreased from $820 million to $720 million [9]. Group 2: Competitive Landscape - Haagen-Dazs is being squeezed not only by direct competitors like Dairy Queen (DQ) and Mixue Ice Cream but also by the rising popularity of milk tea brands, which have become significant competitors in the dessert space [5][19]. - The entry of new players like Heytea and Nayuki has shifted consumer preferences, leading to a decline in Haagen-Dazs' market share [24][25]. Group 3: Brand Positioning and Strategy - Haagen-Dazs has historically positioned itself as a premium brand, with the average price of a double scoop ice cream in China at $9.89, the highest globally [11][12]. - The brand's strategy included creating a luxurious in-store experience and leveraging gift-giving opportunities, such as the introduction of Haagen-Dazs mooncakes, which once accounted for 28% of its revenue in China [16]. - However, the brand's high-end positioning is now at risk as it competes with more affordable options from milk tea brands, which have successfully captured a larger consumer base [27][30]. Group 4: Operational Challenges - Haagen-Dazs has attempted to pivot towards retail and e-commerce channels, establishing a new division to integrate various sales channels, but faces challenges due to the low online penetration of ice cream sales [25][26]. - The brand's ice cream products are difficult to scale due to high supply chain costs and the need for strict temperature controls during transportation and storage [37][38]. - Despite promotional efforts, such as discounted coffee to attract customers, the core ice cream product line remains constrained in terms of pricing flexibility [36][39]. Group 5: Future Outlook - The brand's immediate challenge is to redefine its product offerings and pricing strategy to remain relevant in a market increasingly dominated by lower-priced competitors [43][44].
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