Core Viewpoint - The article discusses a consumer's experience with a long-term membership subscription to iQIYI, highlighting the absurdity of a 25-year membership and the challenges faced in seeking a refund for unused services [1][4][6]. Group 1: Membership Duration and Consumer Reaction - A consumer discovered that their iQIYI membership, purchased in multiple transactions, extends to 2043, totaling 25 years, which they found unreasonable [1][3]. - The consumer expressed frustration over the long duration of the membership, comparing it to a 30-year mortgage, and noted that they would be over 50 years old when it expires [1]. Group 2: Refund Issues - The consumer faced difficulties in obtaining a refund, as the customer service stated that refunds could only be processed to the original payment method, which was no longer accessible [4][5]. - iQIYI's official response indicated that they would initiate a refund process while considering the consumer's situation regarding the original payment account [6]. Group 3: Public and Expert Opinions - Legal experts advised consumers in similar situations to utilize new regulations on prepaid consumption to protect their rights [7]. - Online discussions reflected a mix of humor and criticism regarding the consumer's decision to purchase such a long membership, with some commenters suggesting personal responsibility for the choice [9].
“房贷才 30 年,谁脑子秀逗了,会员充 25 年啊?”