Summary of Crédit Agricole 2025 Capital Markets Day Company Overview - **Company**: Crédit Agricole (OTCPK:CRAR.F) - **Event**: 2025 Capital Markets Day - **Date**: November 18, 2025 Key Industry and Company Insights Ambitious Vision and Goals - Crédit Agricole aims to be a leading bank in Europe, leveraging its presence across multiple countries to act as a consolidator in the European banking market [2][3] - The bank's long-term ambitions include expanding its client base to 60 million customers and generating around 60% of revenues outside France [4][5] Strategic Focus Areas 1. **Technological Leadership**: - The bank aims to lead in new technologies to enhance security, efficiency, and personalized services [3] - Plans to innovate while maintaining a human touch in digital services [3] 2. **Universal Banking Model**: - The model is designed to cater to a wide range of clients, from individuals to large corporations, emphasizing democratization of financial solutions [4][8] 3. **Operational Excellence**: - Targeting a cost-income ratio below 55% to demonstrate efficiency and profitability [5] Growth Targets - **Client Base Expansion**: Targeting an increase to 60 million customers [4] - **Revenue Generation**: Aiming for 60% of revenues to come from outside France [4] - **Operational Efficiency**: Maintaining a cost-income ratio below 55% [5] Market Positioning - Crédit Agricole is the largest retail bank in France, with 32 million customers and a significant share of the mortgage market [11] - The bank plans to add 8 million new clients through enhanced digital services and customer engagement [12] Digital Transformation - The bank is focusing on digital touchpoints, with 11 million daily users of the Crédit Agricole app and 3.3 million for LCL [12] - A new three-tier relationship model is being introduced to cater to different client needs, from fully digital to high-touch services [16][17] Strategic Segments - **Youth Market**: Launching a mobile-first approach to attract younger clients [18] - **Affluent Customers**: Aiming to capture over 1 million affluent clients with exclusive investment solutions [20] - **Professional and SME Market**: Targeting an additional 1 million clients by addressing their entire value chain [21] - **Mid-Cap Companies**: Aiming to be the trusted banking partner for one-third of mid-cap companies in France [22] European Expansion - Crédit Agricole generates 40% of its revenue outside France, with plans to enhance its presence in Germany and other European markets [28][29] - Launching a digital platform for savings and deposits, targeting EUR 40 billion in savings by 2028 [29] Sustainability and Social Responsibility - The bank is committed to supporting transitions towards a low-carbon economy and aims for a green-to-brown financing ratio of 90-10 by 2028 [44][45] - Plans to retrofit 600,000 homes for energy efficiency by 2028 [46] Financial Strength - Crédit Agricole has a CT1 ratio of 17.6%, the highest among European banks, with a commitment to maintain it above 17% [71] - The liquidity position is solid, with LCR and NSFR ratios comfortably above regulatory requirements [72] Additional Important Insights - The bank's decentralized model fosters efficiency and quick adaptation to market changes [6] - Employee engagement is a key strength, with Crédit Agricole leading among French banks in this area [7] - The bank's commitment to innovation is reflected in its investment of over EUR 5 billion annually in technology [57] This comprehensive overview highlights Crédit Agricole's strategic ambitions, operational focus, and commitment to growth and sustainability in the evolving banking landscape.

Core Viewpoint - LCL and Crédit Agricole Assurances are entering exclusive negotiations with AnaCap for the joint acquisition of Milleis Group, a significant player in private banking and wealth management in France [1][2]. Group 1: Acquisition Details - The acquisition involves LCL purchasing the entire Milleis Group, which includes Milleis Banque and its subsidiaries Milleis Vie and Cholet Dupont Oudart, followed by the sale of Milleis Vie to Crédit Agricole Assurances [2]. - The transaction is expected to be completed in the first half of 2026, pending employee consultations and regulatory approvals [4]. Group 2: Strategic Implications - This acquisition will enhance LCL's position in the French wealth management market and create synergies [3]. - Crédit Agricole Assurances aims to strengthen its subsidiary Spirica's positioning in the high net worth segment and expand its distribution channels [3]. Group 3: Financial Impact - The transaction aligns with the Group's return on investment objectives, with a limited impact on the CET1 ratio of Crédit Agricole S.A., the parent company of both Crédit Agricole Assurances and LCL [5]. Group 4: Company Backgrounds - LCL is one of the largest retail banks in France, serving 6 million individual clients, including 220,000 private banking clients, and operates 1,400 branches [6]. - Crédit Agricole Assurances is France's leading insurer, offering a wide range of insurance products and services, distributed through Crédit Agricole's banks in France and internationally [7]. - Milleis Group manages €12.6 billion in assets and generated €150 million in net banking income in 2024, employing nearly 700 people [8].

Core Viewpoint - Crédit Agricole S.A. is undergoing a significant governance restructuring, with a new executive team and organizational divisions set to take effect on June 1, 2025, aimed at enhancing operational efficiency and strategic focus [2][3][4]. Governance Structure - Olivier Gavalda will assume the role of CEO on May 14, 2025, and will propose the appointment of Jérôme Grivet as the sole Deputy Chief Executive Officer [2]. - The General Management will be organized into seven divisions, with specific responsibilities assigned to various executives [3][4]. Executive Divisions - Five divisions will report directly to Olivier Gavalda, including: - Technological Transformation, led by Olivier Biton, encompassing the Infrastructure Platform, Data/AI teams, and Information Systems [4]. - Corporate Secretary, managed by Véronique Faujour, overseeing Group Communication, Board Secretary, General Affairs, Security, and Public Affairs [4]. - Two divisions and control functions will be under Jérôme Grivet's supervision, including: - Universal Retail Banks, which includes LCL and Crédit Agricole Italia [5]. - International Banking and Services, led by Stéphane Priami, comprising various financial services [5]. Additional Divisions - Other divisions include: - Major Clients, under Jean-François Balaÿ, focusing on Crédit Agricole CIB and CACEIS [5]. - Client, Development and Innovation, led by Gérald Grégoire, which includes Retail Markets and Customer Communication [5]. - Transformation, Human Resources and Transitions, managed by Grégory Erphelin, focusing on sustainability and human resources [6]. - Finance and Steering, led by Clotilde L'Angevin, encompassing finance and investor relations [6]. Executive Committee Composition - The Executive Committee will consist of 18 members, including key figures such as Olivier Gavalda, Jérôme Grivet, and Clotilde L'Angevin, among others [8][14].

Core Viewpoint - Crédit Agricole S.A. is undergoing a significant governance restructuring, with a new executive team and organizational divisions set to take effect on June 1, 2025, aimed at enhancing operational efficiency and strategic focus [2][3][10]. Management Structure - Olivier Gavalda will assume the role of CEO on May 14, 2025, and will propose the appointment of Jérôme Grivet as the sole Deputy Chief Executive Officer [2]. - The General Management will be organized into seven divisions, with specific responsibilities assigned to various executives [3][4]. Divisional Responsibilities - Olivier Gavalda will oversee five divisions and the Corporate Secretary, which includes the Technological Transformation department led by Olivier Biton [4][5]. - Jérôme Grivet will supervise two divisions and control functions, including Universal Retail Banks and International Banking and Services [6][7]. Key Divisions and Leadership - Major Clients division will be led by Jean-François Balaÿ, while the Finance and Steering division will be managed by Clotilde L'Angevin [8][10]. - The new Savings and Wealth Management division will encompass Amundi, Crédit Agricole Assurances, and Indosuez Wealth Management, each led by their respective CEOs [8][9]. Executive Committee Composition - The Executive Committee will consist of 18 members, including key figures such as Olivier Gavalda, Jérôme Grivet, and Clotilde L'Angevin, among others [10][16].