Financial Data and Key Metrics Changes - Revenues increased by 8% in Q4 2025, leading to a 3% increase for the year, with product and service revenues up 4% excluding interest [3][4] - Total dollars processed set a record, up 19% for the year, and transactions processed increased by 30% [3] - Operating cash flow for the year was $1.5 million, with nearly $7.5 million in cash on hand for future investments [5][6] Business Line Data and Key Metrics Changes - ACH revenue grew over 30% in Q4 and 33% for the full year, with pinless debit dollars processed up 81% [4][20] - Card revenue increased by 7% in Q4 and finished the year up 3%, driven by PayFac growth [4][8] - Output Solutions saw a 6% revenue increase in Q4, with pieces mailed up 11% and electronic documents processed up 18% [4][19] Market Data and Key Metrics Changes - Card Issuing revenues were down in Q4 but improved relative to Q3, with expectations for recovery in 2026 due to easier comps from prior year transactions [5][18] - The company reported no single client accounting for more than 10% of total revenue, indicating a diversified customer base [5] Company Strategy and Development Direction - The company aims to increase its share of customers' wallets and build a portfolio of recurring revenues through new product introductions [7][15] - The acquisition of PostCredit is seen as a strategic move to enhance business banking solutions and improve customer risk management [16] - The Usio One initiative focuses on cross-selling opportunities across different business units [9][21] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism for 2026, expecting 10%-12% revenue growth and continued positive adjusted EBITDA [22] - The company is focused on completing tasks that offer immediate returns on investment while being cautious with guidance [22] Other Important Information - The company has reported positive adjusted EBITDA for three consecutive years and anticipates maintaining this trend in fiscal 2026 [6] - The company is actively engaged with large commercial and governmental entities for its Card Issuing services [17] Q&A Session Summary Question: Impact of a lost customer on 2025 revenue - Management estimated a loss of around $3 million in revenue due to a customer loss, which would have significantly impacted growth [24][25][26] Question: Update on Usio One initiative and sales force reorganization - Management reported a good transition with successful sales outreach campaigns and positive responses from customers [27][28][29] Question: Details on new large customers and onboarding cadence - Management provided insights on three large projects, with significant revenue expected from a school voucher program and partnerships with a major bank and payment company, set to go live in Q3 2026 [30][31][32] Question: Visibility on 2026 growth guidance - Management indicated that there are numerous deals in implementation that could meet growth targets, but timing of go-lives is uncertain [33] Question: Future of ACH growth - Management confirmed that ACH is expected to continue its strong performance into Q1 2026, with ongoing momentum [38] Question: SG&A expenses outlook - Management aims to keep SG&A expenses flat compared to 2025, with a focus on efficiency [39][40][46] Question: Cross-selling targets for Usio One - Management noted that success will be measured by the diversity of contracts signed across business units, indicating positive early results [41][42]