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严控默认勾选,禁止强制捆绑!广电总局对互联网电视收费包自动续费专项治理
news flash· 2025-06-16 07:58
Core Viewpoint - The National Radio and Television Administration has implemented special regulatory measures for automatic renewal services in internet television, addressing user complaints regarding issues such as lack of reminders before charges, complex cancellation processes, and inadequate complaint channels [1] Group 1: User Rights Protection - Comprehensive protection of user rights is emphasized, with strict control over default selections and prohibition of forced bundling [1] - The initiative aims to enhance user awareness and control over their subscriptions by ensuring significant reminders before renewal charges [1] Group 2: Complaint Handling - Establishment of dedicated complaint channels to ensure user requests are directly addressed and response times are expedited [1]