Core Viewpoint - The company issued an apology regarding issues related to the sale of tobacco products in some of its stores, acknowledging the negative impact on consumers and the public [1][2]. Group 1: Company Response - Following media reports, the company established a special task force to investigate and address the issues immediately, including suspending operations at the involved stores [1][2]. - The company recognized existing gaps in management and supervision, committing to a thorough review and corrective actions [1][2]. Group 2: Corrective Measures - The company will take strict action against stores confirmed to have violated regulations, ensuring accountability for responsible parties [1][2]. - A nationwide special inspection will be conducted to enhance compliance and management processes related to tobacco product sales [1][2]. - The company emphasizes a "zero tolerance" policy towards actions that harm consumer rights, pledging to accept social supervision and promptly address consumer feedback [1][2].