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住房信贷消费便利化
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打电话即可办房贷?11家银行接入
Jin Rong Shi Bao· 2025-06-12 03:18
Group 1 - The Beijing Housing Provident Fund Management Center has introduced a new "telephone loan" service, allowing borrowers to apply for housing provident fund loans via a hotline, achieving a "zero-run" process [1][6] - A total of 11 banks, including Industrial and Commercial Bank of China, Agricultural Bank of China, and China Construction Bank, are authorized to provide this service [3][5] - The process involves borrowers calling the 12329 hotline, where their information is recorded and forwarded to the designated bank for further assistance [5][6] Group 2 - China Construction Bank has committed to enhancing service quality by implementing a rapid response mechanism for loan applications, ensuring timely customer support [7] - The bank has introduced three convenient service models: "branch acceptance," "door-to-door signing," and "entrusted agency," which aim to facilitate the loan process for busy or mobility-impaired individuals [7][8] - As of April 2025, the Beijing Housing Provident Fund Management Center has provided door-to-door signing services for 14,534 families, addressing the needs of borrowers, especially those requiring special assistance [8] Group 3 - The new telephone loan service is seen as a significant improvement over traditional methods, which often require in-person meetings, thus reducing time costs for borrowers [8] - Experts suggest that banks could innovate further by extending loan terms or introducing tailored services for young potential homebuyers, such as a "front low, back high" repayment model to ease monthly payment burdens [8]