Workflow
体检行业信誉
icon
Search documents
10年老顾客张晓玲“迎战”爱康国宾首战告捷
3 6 Ke· 2025-08-28 02:20
Core Points - The legal battle between Aikang Guobin and lawyer Zhang Xiaoling, a long-time client, has drawn significant public attention, with Zhang successfully challenging the jurisdiction of the case [1][2][5] - Aikang Guobin is seeking 10 million RMB in damages for defamation, claiming that Zhang's statements about their services are damaging to their reputation [11][14] - The case raises broader questions about the value and reliability of health check-ups in the industry, particularly in light of Zhang's recent cancer diagnosis after years of testing with Aikang Guobin [15][19] Summary by Sections Legal Proceedings - Zhang Xiaoling filed a jurisdictional objection on August 12, leading to the cancellation of the initial court hearing scheduled for September 11 [1] - The Shanghai court ruled that the case should be handled by the Beijing Internet Court, as the alleged defamation occurred in Beijing [1][2] Company Response - Aikang Guobin has not yet indicated whether they will appeal the court's decision [2] - The company has made several demands in their lawsuit, including the removal of Zhang's social media posts and a public apology across multiple media platforms [11][14] Public Relations and Industry Impact - Crisis management experts criticize Aikang Guobin's approach, suggesting that suing a long-term customer is damaging to their brand and could alienate other clients [11][13][26] - The incident has sparked a public debate about the effectiveness of health check-ups, with Aikang's CEO stating that low-cost check-ups cannot guarantee comprehensive health assessments [24][26] Market Context - Aikang Guobin, founded in 2004, is a leading health management organization in China, providing a range of services from health check-ups to chronic disease management [29][30] - The company has faced scrutiny over its operational practices, including high misdiagnosis rates compared to public hospitals [31][34] Future Implications - Zhang plans to gather support from other affected clients to initiate a public interest lawsuit aimed at improving regulations in the health check-up industry [23][35] - The ongoing legal battle and public discourse may lead to significant reputational damage for Aikang Guobin, affecting its market position and customer trust [26][35]