Core Viewpoint - Hangzhou Metro continues to enhance passenger experience through various personalized services and operational adjustments, including the introduction of new features and improved train schedules [3][4]. Group 1: Service Enhancements - The introduction of the "Rainbow Convenience Trolley" at Guanyintang Station aims to assist passengers carrying large packages, enhancing their travel experience [5][6]. - The "Rainbow Convenience Trolley" service has gained popularity, with an average daily usage of nearly 100 times since its launch, leading to an increase in the number of trolleys from 3 to 6 [6]. Group 2: Operational Adjustments - Starting May 15, the Hangzhou Metro Line 5 will optimize train schedules during peak hours by reducing the train interval from 3 minutes to 2 minutes and 50 seconds, increasing maximum capacity from 29,000 passengers per hour to 33,000 passengers per hour [4]. - The operational changes will extend the morning peak service hours and adjust the routes to better accommodate passenger flow and transfer needs [4].