基层医疗服务便利化
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厦门思明:靶向监督解民忧 让群众看病就医更便利
Xin Lang Cai Jing· 2025-12-23 23:14
Core Insights - The article highlights the improvements in healthcare service efficiency in Xiamen's Siming District, particularly through the implementation of "in-clinic settlement" and "smart pharmacy" services, which significantly reduce patient wait times and streamline the medical process [1][2]. Group 1: Healthcare Service Improvements - The introduction of "in-clinic settlement" allows patients to complete payment for medical services directly in the doctor's office, eliminating the need to queue at payment windows, thus reducing the average consultation time by approximately 50% [2]. - The district's health authorities have implemented a series of convenient measures, including family beds and integrated medical and nursing services, to enhance healthcare accessibility for the elderly and chronic disease patients [2]. Group 2: Oversight and Accountability - The district's disciplinary inspection and supervision have led to the identification and resolution of 172 issues related to healthcare service complaints, including problems with medical insurance fund management and unnecessary medical tests [3]. - Ongoing efforts will focus on deepening supervision in the healthcare sector to ensure accountability and improve service quality for the community [3].