Core Viewpoint - The article emphasizes the importance of investor education as a broad, inclusive service rather than a niche offering, highlighting the need for systematic planning and long-term commitment to effectively serve millions of investors [2][3]. Group 1: "Big Investor Education" Concept - The company has introduced the "Big Investor Education" concept, which involves a comprehensive work system that encourages participation from all employees and integrates investor education into daily operations [3][4]. - The initiative includes establishing dedicated departments and centers for investor education, receiving national recognition as an internet investor education base, and forming specialized teams to carry out related activities [3][4]. Group 2: Action Guidelines - The company has outlined four key action guidelines: "Stay True to Original Intent," "Build a System," "Emphasize Accompaniment," and "Speak in Plain Language" to ensure effective and efficient investor education [6][7]. - "Stay True to Original Intent" focuses on maintaining neutrality and prioritizing investor interests while delivering objective and professional knowledge [6]. - "Build a System" involves creating structured frameworks for content, activities, and digital tools to facilitate organized and accessible investor education [7]. - "Emphasize Accompaniment" aims to provide relevant knowledge and support throughout different stages of the investment journey, ensuring that educational content is readily available [8]. - "Speak in Plain Language" stresses the importance of making financial concepts understandable for ordinary investors, using relatable and engaging formats [8]. Group 3: Engaging with Investors - The company believes that effective investor education requires close interaction with investors to gather insights and feedback, which helps tailor educational content to their needs [9]. - A structured mechanism is in place to collect and analyze investor feedback, ensuring that educational topics are relevant and address common concerns [9]. Group 4: Industry Collaboration - The company actively participates in industry-wide initiatives to share educational resources and insights, having produced over 910 original educational materials since the establishment of its investor education base in 2021 [10]. - The collaborative approach aims to amplify the impact of investor education efforts across the industry, benefiting from shared knowledge and resources [10].