Core Viewpoint - Shandong Province Airport Management Group's Weihai Airport aims to enhance its operational quality and performance by benchmarking against advanced airports, focusing on key areas such as safety production and service quality [1] Group 1: Benchmarking and Improvement Strategies - Weihai Airport is implementing a comprehensive benchmarking strategy against advanced airports, including Guangdong Jieyang Airport, to identify weaknesses and enhance operational quality [3] - The airport has developed a task list to ensure effective implementation of benchmarking results, emphasizing dynamic monitoring and evaluation of progress [3] - A total of 86 benchmarking tasks have been identified, with clear pathways for implementation and improvement [7] Group 2: Operational Performance and Revenue Growth - The airport has set a goal to improve passenger and cargo operations, with a focus on optimizing route networks and enhancing revenue potential [5] - In 2023, Weihai Airport achieved a passenger throughput of 2.908 million, representing a year-on-year increase of 7.4%, and a cargo throughput of 28,800 tons, up 20.9% from the previous year [5] - New routes to popular cities and increased frequency on existing routes have contributed to the growth in passenger numbers [5] Group 3: Safety and Emergency Preparedness - Weihai Airport is enhancing its emergency response capabilities by learning from other airports and conducting comprehensive emergency drills [7] - The airport has implemented a digital safety management system to improve operational safety and efficiency [7] Group 4: Service Quality and Customer Experience - The airport has established a service quality system and received recognition for its service excellence, including awards for innovative service initiatives [9] - New services aimed at improving the travel experience for special passengers have been introduced, enhancing overall customer satisfaction [9] - Weihai Airport is committed to continuous improvement and aims to establish a long-term mechanism for benchmarking and performance enhancement [9]