居民水电气计量收费整治
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福建省发布居民用水用气阳光计价惠民措施 深化计量收费整治解决民生“关心事”
Zhong Guo Zhi Liang Xin Wen Wang· 2025-10-15 07:30
Core Points - Fujian Province has officially launched a transparent pricing policy for residential water and gas, following the implementation of similar measures for electricity, aimed at enhancing public welfare [1][3] - The initiative is a collaborative effort between the Fujian Provincial Market Supervision Administration, Fujian Water Investment Group, and China Resources Gas Fujian Region, focusing on reducing burdens and improving service efficiency for residents [3][4] Group 1: Water Service Measures - Fujian Water Investment Group has introduced the "Five Zero" measures, which include zero fees for water applications, zero blind spots in billing, zero need for in-person visits, zero barriers for complaints, and zero distance in service, optimizing the entire water service process [3] - The "zero fees" initiative directly alleviates multiple service costs for residents, while the "zero distance" service extends proactive notifications for unusual water usage [3] Group 2: Gas Service Measures - China Resources Gas Fujian Region has implemented five upgraded measures for gas services, including "enjoying benefits without application," "online processing with no need to visit," "precise measurement and smart alerts," "electronic billing for easy understanding," and "rapid response and efficient handling" [3] - The "enjoying benefits without application" mechanism ensures that policy benefits reach eligible residents accurately, while the "smart alerts" feature enhances safety in gas usage [3] Group 3: Oversight and Regulation - To ensure the effective implementation of these welfare measures, both Fujian Water Investment Group and China Resources Gas Fujian Region have committed to comprehensive supervision and accepting oversight from market regulation authorities and the public [4] - The Fujian Provincial Market Supervision Administration has prioritized the rectification of water, electricity, and gas metering and charging issues, implementing a series of measures to address illegal activities in public utility companies [4]