Core Viewpoint - Gearbox president Randy Pitchford has drawn significant attention for his candid responses on social media regarding the PC performance issues of "Borderlands 4," despite the game achieving the best launch performance in the series on Steam [1] Group 1: Social Media Responses - Pitchford publicly stated, "If you are not satisfied, you can request a refund on Steam," and suggested that players unhappy with the frame rate should "play other games" if they are unwilling to use existing optimization tools [3][4] - These comments have been perceived as lacking conventional public relations oversight, leading to widespread discussion within the industry [3] Group 2: Industry Reactions - Larian's publishing director Douse expressed support for Pitchford's freedom of expression, indicating that it is refreshing to see someone speak candidly rather than adhering to scripted corporate responses [3][5] - However, Douse also noted that this situation is not merely humorous, as it reflects the hard work of Pitchford's team to satisfy players, highlighting the tension between developer intentions and player expectations [4][5] Group 3: Escalation of Complaints - Pitchford's intense remarks on social media have escalated what is typically a common complaint about "poor PC performance" into a more contentious issue within the gaming community [5]