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领导者的必修课:学会"在场",胜过千言万语
3 6 Ke· 2025-07-15 00:41
Core Insights - The article emphasizes the importance of "emotional attunement" in leadership, highlighting that leaders should focus on being present and understanding their employees' emotions rather than solely providing solutions [4][5][27] - Emotional attunement is defined as a non-judgmental presence that fosters connection and support, which can significantly improve employees' perception of stress and enhance their engagement and well-being [4][5][6] Summary by Sections What is Emotional Attunement? - Emotional attunement differs from traditional leadership responses by prioritizing presence and understanding over problem-solving [4] - It involves deep awareness, active listening, and conveying safety to employees, allowing them to feel seen and understood [4][5] Importance of Emotional Attunement - A Gallup report indicates that 52% of American employees experience significant stress, making emotional support from leaders crucial for maintaining productivity and morale [5] - Leaders who practice emotional attunement often find deeper connections with employees, leading to reduced emotional resistance and increased feelings of belonging [5][6] Barriers to Practicing Emotional Attunement - Lack of role models and training in deep listening skills hinders leaders from effectively practicing emotional attunement [8] - The instinct to solve problems, time constraints, leader burnout, and limitations of online communication also contribute to the challenges in implementing emotional attunement [9][10] Steps to Cultivate Emotional Attunement - Leaders can learn emotional attunement through five steps: clarifying intent, achieving a calm state, maintaining curiosity, listening with the body, and guiding introspection [12][18][20][24] - These steps encourage leaders to create a safe space for employees to express their feelings and reflect on their experiences [12][24] Ripple Effect of Emotional Attunement - Practicing emotional attunement allows leaders to foster resilience and connection among employees, which is vital in today's chaotic work environment [27]