Group 1 - The core idea is that the concept of "pampering customers" should not come at the expense of laborers, and there needs to be a balance between customer satisfaction and respect for workers' contributions [1][2][3] - Recent examples of "pampering" behaviors include a local tourism bureau director inviting tourists to stay in his home and cities providing free resources to visitors, which are seen as positive gestures that do not exploit labor [1] - However, some "pampering" actions, such as excessive discounts on food delivery platforms, lead to worker exploitation, where employees are overworked without fair compensation [2] Group 2 - The management logic behind both city and corporate management is similar, where the undervaluation of labor leads to unsustainable practices in customer service [2] - To regulate "pampering" behaviors, clear rules must be established regarding cost-sharing, with cities needing to improve public service planning and companies needing to account for extraordinary service in labor costs [2] - The true essence of "pampering" is to ensure that both customers feel respected and laborers receive dignified treatment, which can enhance the reputation of cities and businesses [3]