房产交易资金安全保障
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贝壳深圳上线“房款安全”服务承诺 直面资金安全问题
Zheng Quan Shi Bao Wang· 2025-12-09 12:03
Core Viewpoint - Beike has launched a "Fund Safety Platform Guarantee" service to enhance the security of real estate transactions, addressing concerns about fund safety for homeowners and buyers [1][2]. Group 1: Service Implementation - The service has been rolled out in 17 cities nationwide, providing a comprehensive fund protection system throughout the real estate transaction cycle [2]. - Beike guides clients and homeowners to watch risk awareness videos and sign a "Transaction Risk Notification Letter" during the signing phase, enhancing risk awareness [1]. - An "official service group" is created for each transaction, ensuring all parties are verified and fund information is transparent and interactive [1]. Group 2: Risk Management - Beike has established a more robust risk management system, defining five categories of potential loss risks and 37 risk characteristics [1]. - From July 1, 2024, to September 30, 2025, the platform successfully blocked 21,000 transaction risks, including common issues like high appraisal and loan discrepancies [2]. - The probability of actual fund loss has been reduced to 0.006% in cities where the service is implemented [2]. Group 3: Financial Impact - Since June 2020, Beike Shenzhen has compensated clients in 13,139 cases, with a total amount exceeding 124 million yuan [2]. - The platform's service commitment has cumulatively compensated 5.56 billion yuan from 2001 to August 2025 [2].