江苏多地推行"换位跑一次" 如果你经营了一家企业，办证要跑好几个部门，重复提交十几份材料，你会不会头疼？如果你只是想去 政务大厅交个燃气费，却因为晚上灯不开而要摸黑操作，你会不会糟心？ 这些过去大家可能面对的问题，现在是江苏各地各级领导干部需要亲身去"体验"和"找茬"的考题。新春 第一会刚过，江苏大地便涌动着一股热潮，一场名为"换位跑一次"的行动正在全省范围内深入落地。 所谓"换位跑一次"，是指领导干部、政府工作人员搞"角色扮演"，以办事群众或企业经办人的身份，全 流程体验行政审批、便民服务的"味道"，从体悟老百姓办事的不容易，感知政策落地、百姓办事过程中 需要改进的堵点和痛点。 2月24日，常州新春上班第一天，在全市落地推进"换位跑一次"活动。 根据常州的要求，各级领导干部将常态化以"办事群众""管理对象""基层干部"等多元身份，深入营商环 境、市场环境、便民服务、城市建设、安全生产五个社会关切领域，亲身体验、换位思考，以用户思维 察实情、找症结、解难题，推动问题立行立改、服务迭代升级，切实增强办事群众获得感、提升经营主 体满意度。 常州的"换位跑一次"设计了三种换位形式。 政府与企业换位。领导干部以企业办 ...

Group 1 - The article highlights the ongoing road construction project in Ba Li Village, Wujiang District, Suzhou, aimed at improving local infrastructure and addressing community concerns about road conditions [1][2] - The "One-time Run" initiative launched by Suzhou encourages government officials to engage directly with the community to assess service quality and identify issues [2][4] - Local officials have been actively involved in discussions with business owners to find a collaborative solution for funding road repairs, emphasizing the need for mutual trust among stakeholders [3][4] Group 2 - The article discusses the challenges faced by local officials in negotiating with business owners regarding the financial responsibilities for road repairs, highlighting differing perspectives on funding [3][4] - A successful collaboration emerged when a local business owner, Guo Yongfu, agreed to contribute financially to the road repair project after several rounds of discussions [4] - The implementation of a digital tracking system for project responsibilities has been established to ensure accountability and timely completion of tasks among various departments [4][5]

Group 1 - The core viewpoint emphasizes the importance of addressing public grievances and enhancing community engagement through effective communication and problem-solving strategies [1][2] - The city leadership is committed to understanding and resolving issues faced by citizens, particularly focusing on specific problems such as waterlogging in residential areas [1] - A systematic approach is being adopted to analyze and address long-standing public complaints, ensuring that solutions are tailored to meet the needs of the community [2] Group 2 - The government aims to improve grassroots governance and conflict resolution by implementing the "Fengqiao Experience" and promoting initiatives like "one visit" to better understand public concerns [2] - There is a strong emphasis on establishing a long-term mechanism for handling public grievances, including accountability measures for leaders and enhancing the legal framework surrounding public complaint processes [2] - The leadership is focused on building a high-quality team for public grievance management, ensuring that staff are well-supported and equipped to handle citizen concerns effectively [2]

Group 1 - The "One Run" initiative in Taicang has engaged 797 participants and resolved 670 issues related to public services and enterprise needs [1] - The initiative aims to transform the service experience by addressing pain points and optimizing processes for better efficiency [1][7] - The introduction of the "Health No. 1 Line" has significantly reduced travel time for residents seeking medical services, cutting down the journey by over 40 minutes [2][3] Group 2 - The Taicang Traditional Chinese Medicine Hospital has streamlined its refund process, reducing the time required for patients to receive refunds by more than half through a one-stop service center [3] - The "Yiqi Ban - Help Agency" service has assisted 92 enterprises in completing business license applications and tax registrations, enhancing the efficiency of government services for businesses [5] - The launch of the "Taiyi Home" app has provided 103 distributed talent apartments, improving housing options for talent and addressing the long waiting times for rental properties [5] Group 3 - The establishment of the "Youth Refueling Station" has improved the charging experience for drivers by adding amenities such as rest areas and food services, addressing previous complaints about inadequate facilities [6][7] - The Taicang government plans to continue the "One Run" initiative regularly, ensuring that issues faced by the public and enterprises are addressed promptly and effectively [7]