Core Viewpoint - The article highlights the issue of local governments creating "smart facades" that are primarily for show, with advanced technologies like robots and large screens being underutilized and often turned off, indicating a trend of prioritizing form over function in public service enhancements [1] Group 1: Issues with Implementation - Many local governments are focusing on the appearance of technological advancement rather than its practical application, leading to a waste of resources [1] - The effectiveness of smart governance should be measured by tangible improvements in service delivery, such as reduced processing times and effective inter-departmental data sharing [1] - There is a misalignment in the performance evaluation of some local leaders, who prioritize superficial achievements over meaningful service improvements [1] Group 2: Recommendations for Improvement - It is essential to shift focus from the superficial aspects of "smart facades" to the substantive quality of public services [1] - Ensuring that technology is accessible for all demographics, including the elderly, is crucial for genuine service enhancement [1] - The article calls for a reduction in formalism and an emphasis on practical outcomes to ensure that "smart facades" can withstand public scrutiny [1]

Core Viewpoint - The article highlights the issue of local governments creating "smart facades" that primarily serve as decorative elements rather than functional tools, indicating a trend of prioritizing form over substance in the enhancement of government services [1] Group 1: Issues with Smart Government Initiatives - Many localities have implemented advanced technologies for government services that are often left unused or inactive, leading to a waste of resources [1] - The effectiveness of smart governance should be measured by tangible outcomes such as reduced processing times, inter-departmental information sharing, and accessibility for elderly populations [1] - There is a misalignment in the performance evaluation of certain leaders, focusing on superficial achievements rather than the practical utility of implemented technologies [1] Group 2: Recommendations for Improvement - Emphasis should be placed on the practical application of technology in government services rather than merely showcasing advanced tools [1] - A shift from formalistic approaches to substantive improvements in service delivery is necessary to ensure that "smart facades" deliver real benefits to the public [1] - Genuine effectiveness in government services will ultimately be judged by the public, necessitating a focus on meaningful outcomes rather than appearances [1]