Core Viewpoint - The article highlights the issue of local governments creating "smart facades" that are primarily for show, with advanced technologies like robots and large screens being underutilized and often turned off, indicating a trend of prioritizing form over function in public service enhancements [1] Group 1: Issues with Implementation - Many local governments are focusing on the appearance of technological advancement rather than its practical application, leading to a waste of resources [1] - The effectiveness of smart governance should be measured by tangible improvements in service delivery, such as reduced processing times and effective inter-departmental data sharing [1] - There is a misalignment in the performance evaluation of some local leaders, who prioritize superficial achievements over meaningful service improvements [1] Group 2: Recommendations for Improvement - It is essential to shift focus from the superficial aspects of "smart facades" to the substantive quality of public services [1] - Ensuring that technology is accessible for all demographics, including the elderly, is crucial for genuine service enhancement [1] - The article calls for a reduction in formalism and an emphasis on practical outcomes to ensure that "smart facades" can withstand public scrutiny [1]

（文章来源：经济日报） 有地方精心打造"智慧门面"，但漂亮的机器人和炫酷的大屏主要用于接待来访参观，平时基本处于关闭 状态。这并非个例。一段时间以来，一些地方在推进政务服务提升过程中，把新技术当成门面和摆设， 出现重形式、轻实效的倾向。建而不用，是对"智慧门面"的浪费。政务智慧化的成色，应体现在实际服 务中。比如，能否切实缩短业务办理时间，能否跨部门信息共享和数据互通，能否让老龄群体无障碍操 作等。更重视"有没有""多不多"，忽视了"有没有用""有多大用"，说到底，还是个别领导干部政绩观出 现错位。放下形式主义的"面子"，做好政务服务的"里子"，让"智慧门面"真正发挥实效，才能经得起群 众检验。 ...