Group 1 - The core focus of the news is on the efforts of Xiantao City to enhance public service through the 12345 government service hotline, aiming to address citizens' concerns and improve safety measures during the summer [2][4] - The city has received over 100,000 various requests since the hotline's inception, effectively resolving many urgent issues faced by the public, such as the installation of elevators in old residential buildings and the opening of dead-end roads [2] - The government emphasizes the importance of a closed-loop mechanism in handling requests, ensuring that every citizen's voice is heard and responded to promptly, thereby increasing satisfaction rates [2][4] Group 2 - The city is actively working on safety measures to prevent drowning incidents during the summer, particularly focusing on the monitoring and maintenance of safety equipment along the Han River [3] - A comprehensive approach combining prevention and intervention strategies is being implemented, which includes the construction of public swimming pools and water play areas to provide safe recreational spaces for children [3] - The government is promoting awareness of drowning prevention through community engagement and educational initiatives, aiming to instill a culture of safety within families [3]