Core Points - The incident involving Shanghai Lujie Catering, which supplies school lunches, has raised significant concerns regarding food quality and safety, particularly after reports of foul-smelling shrimp and egg dishes [1][2] - Parents have expressed dissatisfaction with the quality of meals provided, citing issues such as stale ingredients and foreign objects found in food, leading to questions about the company's food processing standards [2] - Despite ongoing complaints from parents and students, Shanghai Lujie Catering continues to win contracts for school meal services, indicating a disconnect between service quality and procurement evaluations [2][3] Group 1 - The Shanghai Lujie Catering company has faced long-standing complaints about food quality, including excessive fried foods and poor meal taste, with parents reporting no significant improvements despite multiple complaints [1][2] - The company serves over 500 schools and kindergartens across 16 districts in Shanghai, with a daily meal supply exceeding 500,000 portions as of 2024 [2] - There is a notable contradiction between the high ratings received in procurement evaluations and the negative feedback from parents regarding food quality and safety [2] Group 2 - The feedback mechanism for parents to report issues with school meals has been ineffective, with many complaints going unaddressed, raising concerns about the transparency and responsiveness of the procurement process [3] - The government's procurement guidelines emphasize the importance of service quality in the evaluation process, suggesting that student experiences should be considered in future assessments [3] - There is a need for improved information sharing and communication between parents, schools, and procurement authorities to ensure that quality concerns are adequately addressed and reflected in contract evaluations [3]