旅游市场监管
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三亚相关海域涉嫌存在非法潜水?当地回应:对2家市场主体立案调查
Yang Zi Wan Bao Wang· 2026-01-12 13:21
Group 1 - Illegal diving activities reported in Sanya, Hainan, leading to investigations of two market entities for violations [1] - Sanya's Comprehensive Administrative Law Enforcement Bureau established a special investigation team on January 12, 2026, to verify the illegal diving claims [1] - Previous reports indicated that on September 18, 2025, a citizen reported illegal diving activities involving seven market entities, with six confirmed violations resulting in administrative penalties [1] Group 2 - On December 29, 2025, a citizen reported illegal diving activities, leading to the verification of five illegal diving rubber boats [2] - Administrative penalties proposed include closure orders, confiscation of illegal gains, and fines totaling 120,000 yuan [2] - The local authorities encourage citizens and tourists to report illegal activities through the 12345 complaint hotline [2]
三亚再发布情况通报
Xin Lang Cai Jing· 2026-01-08 15:54
Core Viewpoint - The Sanya Municipal Market Supervision Administration reported on January 8 that investigations into complaints about non-operating vehicle drivers inducing consumption during tourism revealed violations of regulations by a specific driver, leading to administrative penalties and ongoing investigations into related businesses [1]. Group 1: Investigation Findings - On January 2, 2026, a driver named Shi was found to have illegally engaged in taxi services without the necessary operating license, leading to a proposed fine of 15,000 yuan [1]. - The investigation confirmed that Shi picked up four tourists and took them to a seafood restaurant, which is now under investigation for potential commercial bribery [1]. Group 2: Regulatory Actions - The local enforcement agencies will enhance their efforts to crack down on illegal activities in the tourism sector, focusing on key areas to protect the rights of citizens and tourists as well as maintain order in the transportation market [1]. - Citizens and tourists are encouraged to report similar incidents to the relevant authorities, with a complaint hotline provided [1].
三亚司机诱导游客就餐被罚1.5万!餐馆涉嫌商业贿赂已立案
Nan Fang Du Shi Bao· 2026-01-08 14:15
Core Viewpoint - The incident in Sanya highlights issues of illegal taxi operations and potential commercial bribery in the tourism sector, prompting regulatory actions from local authorities [1][2] Group 1: Incident Details - A tourist reported being taken to a seafood restaurant by an unlicensed driver, resulting in a bill of 1868 yuan for four seafood dishes [1] - The driver, identified as Shi, was found to be operating without a valid taxi license and is facing a proposed fine of 15,000 yuan [1] - The seafood restaurant is under investigation for suspected commercial bribery related to the incident [1] Group 2: Regulatory Response - Sanya's law enforcement agencies plan to intensify the crackdown on illegal activities and enhance monitoring in key areas to protect the rights of citizens and tourists [2] - The market supervision department has previously acknowledged complaints regarding high prices at restaurants recommended by drivers and is committed to strict enforcement against any confirmed violations [2]
4道海鲜与2个椰子1930元?三亚再通报:拟对司机罚1.5万,海鲜店被立案
Xin Lang Cai Jing· 2026-01-08 11:46
Group 1 - The core issue involves unauthorized taxi operations in Sanya, where an individual was found to be operating a non-licensed taxi service, leading to a fine of 15,000 yuan [1] - The investigation revealed that the individual, identified as Shi, approached tourists and took them to a seafood restaurant, which is under scrutiny for potential commercial bribery [1] - The local authorities, including the police and market supervision departments, are intensifying efforts to crack down on illegal activities in the tourism sector to protect the rights of citizens and visitors [1] Group 2 - The Sanya Municipal Market Supervision Administration has acknowledged public oversight in the tourism market, indicating a commitment to transparency and accountability [2] - The information was disseminated through the official WeChat account of the Sanya Municipal Market Supervision Administration, highlighting the importance of communication with the public [3]
山东:重点监管旅行社以不合理低价组织旅游活动行为
Zheng Quan Shi Bao Wang· 2026-01-05 14:27
Core Viewpoint - The Shandong Provincial Government has issued a notice to strengthen comprehensive regulation of the tourism market, focusing on various unethical practices by travel agencies [1] Group 1: Regulatory Focus - Emphasis on monitoring travel agencies that organize tours at unreasonably low prices, including practices such as using "subsidies" or "rewards" to attract tourists while failing to pay adequate fees to tour guides [1] - Regulation of travel agencies that do not legally sign contracts with tourists, fail to fulfill contractual obligations, unilaterally change travel itineraries, or choose unqualified suppliers [1] Group 2: Consumer Protection - Oversight of practices that force or indirectly coerce tourists into shopping arrangements, participating in optional paid activities, or misleading tourists into spending [1] - Regulation of tourism operators and staff who engage in abusive behavior towards tourists, including verbal and physical abuse, false advertising, unclear pricing, excessive charges, and refusal to honor return policies for shopping [1]
网民称在靖西市景区内与疑似“铁皮石斛”销售方发生肢体冲突 官方:已立案调查
Xin Lang Cai Jing· 2026-01-03 09:59
Core Viewpoint - The incident at the Tongling Grand Canyon scenic area in Jingxi City involving the sale of "iron skin dendrobium" has prompted immediate action from local authorities to investigate and regulate the tourism market [1] Group 1: Incident Overview - On January 1, 2026, a video was released by a netizen claiming that there was a fraudulent sale of "iron skin dendrobium" at a stall in the Tongling Grand Canyon scenic area, leading to a confrontation with suspected sales personnel [1] - Following the incident, Jingxi City organized a response involving police, cultural and tourism departments, and market regulation authorities to conduct an investigation [1] Group 2: Actions Taken - The local police have initiated a legal investigation into the assault on individuals involved in the incident [1] - The market regulation department has also opened a case against the involved operators and seized the "iron skin dendrobium" and related processing tools [1] Group 3: Future Measures - Jingxi City plans to enhance regulatory oversight of stalls within the scenic area to improve the tourism market environment and ensure compliance with market order [1] - The city expresses gratitude for the supervision from the public and various sectors [1]
靖西市联合工作组发布情况通报
Xin Lang Cai Jing· 2026-01-03 09:01
Core Viewpoint - The government of Jingxi City, Guangxi, is taking immediate action in response to a reported incident involving the sale of "iron skin dendrobium" at a scenic area, emphasizing the importance of regulatory oversight in the tourism market [2][4]. Group 1 - On January 1, 2026, a video was released by a netizen claiming that there was a fraudulent sale of "iron skin dendrobium" at the Tongling Grand Canyon scenic area, leading to a confrontation with suspected sales personnel [2]. - The Jingxi City government has initiated investigations involving public security, cultural and tourism, and market regulation departments to address the incident [2]. - The public security department has opened a legal case regarding the assault on the individual who reported the incident, while the market regulation department has also initiated legal proceedings against the involved operators and seized the "iron skin dendrobium" and related processing tools [2]. Group 2 - Jingxi City plans to enhance regulatory efforts on stalls within scenic areas to improve the tourism market environment and ensure compliance with market order [4]. - The government expresses gratitude for the supervision from various sectors of society in addressing such incidents [4].
红叶节游客爆满
Hang Zhou Ri Bao· 2025-11-13 02:55
Core Viewpoint - The article highlights the proactive measures taken by the Lin'an District Market Supervision Bureau to ensure a well-ordered market during the peak tourist season of the Red Leaf Festival in Zhinan Village, Taihu Source Town, focusing on food safety and consumer rights protection [1] Group 1: Market Regulation and Safety Measures - The Lin'an District Market Supervision Bureau has planned ahead to conduct special inspections and provide guidance to local businesses such as farmhouses and mountain goods stores to ensure a positive experience for tourists [1] - Inspections focus on critical areas including kitchen hygiene, food storage, disinfection of dining utensils, and health certifications of staff, emphasizing the importance of detail in food safety [1] - The bureau mandates that food sources must be traceable, raw and cooked foods must be stored separately, and dining utensils must be strictly disinfected to ensure tourists can eat with peace of mind [1] Group 2: Consumer Protection - The local specialties such as dried bamboo shoots, mountain walnuts, and sweet potatoes are popular among tourists, prompting the need for thorough inspections to prevent fraud, such as selling inferior products or misrepresenting weights and prices [1] - During the Red Leaf Festival, dedicated personnel are assigned to handle consumer complaints swiftly and effectively, ensuring that tourists can enjoy their autumn trip with comfort and confidence [1]
守护住旅游市场的口碑
Jing Ji Ri Bao· 2025-10-21 21:59
Core Insights - The recent National Day and Mid-Autumn Festival holiday saw 888 million trips and over 809 billion yuan in tourism spending, highlighting the robust vitality of China's tourism market [1] - The State Council issued a notice to strengthen comprehensive regulation of the tourism market, emphasizing the need for a full-process regulatory framework to ensure healthy market development [1] Group 1 - The tourism market has experienced rapid growth but faces issues such as price discrimination through big data and forced shopping practices, which harm consumer rights and industry credibility [1] - The notice aims to enhance regulation by extending oversight across all service stages, establishing a comprehensive regulatory system that includes pre-approval, dynamic monitoring, and efficient dispute resolution [1][2] Group 2 - Clear delineation of responsibilities among 11 departments, including cultural tourism, public security, transportation, and market regulation, is essential for improving regulatory effectiveness [2] - The regulation is designed to promote a collaborative oversight framework, addressing issues like online price discrimination and ensuring safety in tourism-related transportation [2] - The goal is to balance market vitality with regulatory compliance, facilitating a transition from scale expansion to quality enhancement in the tourism sector [2]
文旅乱象调查:“阴阳合同” 坑游客 五星酒店变招待所!三招依法维权
Hua Xia Shi Bao· 2025-10-16 00:25
Core Points - The article highlights the prevalence of "yin-yang contracts" in the tourism industry, where actual travel experiences significantly deviate from what was promised in contracts, leading to widespread consumer dissatisfaction and calls for regulatory intervention [1][9][10] Group 1: Consumer Experiences - Tourists have reported being misled by travel agencies, with contracts promising "five-star" accommodations turning into stays at subpar lodgings, and additional fees being imposed for services that were supposed to be included [3][4] - Instances of tourists being coerced into signing additional contracts upon arrival, which included hidden clauses and disclaimers, have been documented, raising concerns about the legality and ethics of such practices [3][4][9] - Complaints have surged during peak travel periods, with a significant increase in reported issues related to "excessive charges," "false advertising," and "inaccessible customer service" [10] Group 2: Industry Practices - The article describes a troubling trend where some travel agencies engage in deceptive practices, such as using multiple contracts to obscure the true nature of the services provided, which complicates consumer recourse [9][11] - The competitive landscape has led to price wars among travel agencies, resulting in cost-cutting measures that often compromise service quality, with many agencies resorting to forced shopping and insurance purchases to recover losses [7][9] - The rise of unregulated online group tours, particularly through social media platforms, has exacerbated the issue, as many of these operators lack proper licensing and oversight [7][9] Group 3: Regulatory Response - In response to these issues, regulatory bodies are increasing monitoring and enforcement actions against travel agencies that engage in fraudulent practices, with a focus on ensuring compliance with tourism laws [11][16] - Legal experts emphasize the importance of contract validity and consumer rights, suggesting that many of the contracts signed by tourists may be unenforceable due to their deceptive nature [12][13] - The article concludes with a call for consumers to remain vigilant, choose reputable agencies, and understand their rights to seek legal recourse when faced with unfair practices [15][16]