（来源：中国旅游报） 转自：中国旅游报 2月26日，海南省新闻办公室举办海南自贸港封关进展情况新闻发布会（第三场），会上介绍，针对今年春节假期网络曝光的"预订三亚民宿8499元被毁 约"事件，市场监管部门已完成调查取证，认定该民宿经营者涉嫌存在未按合同履约，损害消费者合法权益行为，依法拟给予从重处罚35万元，吊销营业 执照，列入严重失信名录。 近日，协会关注到有消费者在我区预订民宿时发生消费纠纷 【下载黑猫投诉客户端】的相关情况。对此，协会高度重视，第一时间主动联系诉求人，经 初步核实：消费者李先生于2025年12月6日，通过平台预订我区海棠湾某民宿四居室房源，入住时间为2026年1月26日至2月14日共19晚，支付房费8499 元，后因民宿单方面取消预订引发消费纠纷。 此前报道 2月13日，三亚市海棠区旅游协会发布情况通报，全文如下—— 目前，我协会正会同相关部门积极开展调解工作，三亚放心游平台已启动先行预赔付机制，并已预赔付了因商家原因给游客造成的损失。 三亚始终致力于维护公平、有序、放心的旅游市场环境，如市民游客遇到类似情况，请保留好相关凭证，及时拨打12345政务服务便民热线或通过三亚放 心游平台进行 ...

海南省旅文厅相关负责人介绍，春节期间，海南全面推行"一社一码""一导一码"信用监管模式。"海南 放心游"先行赔付平台，对符合条件的旅游投诉实行"3分钟受理、30分钟预赔付、48小时内办结"。春节 期间平台一共接到投诉778笔，先行赔付了171.96万元，全力保障游客权益。 今天（2月26日），海南省新闻办公室召开新闻发布会。对于网络曝光的"预订三亚民宿8499元被毁 约"事件（详见每经此前报道这个春节，三亚彻底火了！游客8499元订的民宿，涨到三四万，机票价同 比翻倍！95后、00后也多起来了），海南省市场监督管理局二级巡视员陆豫山表示，经调查取证，认定 该民宿经营者涉嫌未履行合约，损害消费者合法权益，依法拟给予从重处罚35万元，吊销营业执照，列 入严重失信名录。 陆豫山表示，今年春节期间，海南全省市场监管系统实行立体式监管巡查，坚持"线上监测+线下检 查"相结合，强化网络平台、违法广告和网络舆情监测，安排执法人员在海南三亚、儋州、陵水、万宁 等地区驻点值守，督促指导属地加强监管执法。保持执法高压态势，从重查处恶意毁约、价格欺诈、欺 客宰客等违法行为，曝光典型案例，形成强大震慑。三亚、保亭、琼中等地春节期间启 ...

今天（2月26日），海南省新闻办公室召开新闻发布会。对于网络曝光的"预订三亚民宿8499元被毁 约"事件，海南省市场监督管理局二级巡视员陆豫山表示，经调查取证，认定该民宿经营者涉嫌未履行 合约，损害消费者合法权益，依法拟给予从重处罚35万元，吊销营业执照，列入严重失信名录。 海南省旅文厅相关负责人介绍，春节期间，海南全面推行"一社一码""一导一码"信用监管模式。"海南 放心游"先行赔付平台，对符合条件的旅游投诉实行"3分钟受理、30分钟预赔付、48小时内办结"。春节 期间平台一共接到投诉778笔，先行赔付了171.96万元，全力保障游客权益。 （文章来源：央视新闻） 陆豫山表示，今年春节期间，海南全省市场监管系统实行立体式监管巡查，坚持"线上监测+线下检 查"相结合，强化网络平台、违法广告和网络舆情监测，安排执法人员在海南三亚、儋州、陵水、万宁 等地区驻点值守，督促指导属地加强监管执法。保持执法高压态势，从重查处恶意毁约、价格欺诈、欺 客宰客等违法行为，曝光典型案例，形成强大震慑。三亚、保亭、琼中等地春节期间启动酒店价格政府 指导价，同时加大监督检查力度，严厉打击不执行政府指导价的行为。春节假期市场监管部门共 ...

这些案例包括：低价老年旅游团"甩团"案，低价"保险团"强迫游客消费案，安排游客境外接受"洗脑"推 销案，未与游客协商一致安排购物活动案，领队收受境外接待社返佣案，未安排领队、擅自增加购物行 程案，未取得经营许可组织出境游案，非法转让经营许可案，未告知旅游目的地接待社案，以旅游名义 骗取护照案，组织前往出境旅游目的地之外的地区旅游案，产品介绍含有赌博内容案，未报告擅自脱团 情形案。 2026年春节假期，人民群众参与文化和旅游活动的需求集中释放。为维护良好节日氛围，文化和旅游部 日前选取13例出境游客遭遇强制消费、"洗脑"购物，领队收受回扣、旅行社组织游客参加违法活动的典 型案例予以公布。 来源：新华社 作者: 徐壮 有关通报要求各地文化和旅游行政部门、文化市场综合执法机构加大监管执法力度，并提醒广大游客提 高风险防范意识，选择境内正规旅行社提供服务，出行前签订并妥善保存《团队出境旅游合同》，不跟 随来历不明的旅游团出行，及时留存违法线索及证据，共同维护安宁祥和的节日旅游市场环境。 ...

本文转自【三亚市旅游服务中心】； 情况通报 2月7日，我中心注意到网络平台有用户反映遭遇涉及网约车司机、花卉店的消费纠纷 【下载黑猫投诉 客户端】情况。我中心高度重视此事，第一时间将相关问题转交通、市场监管等部门核实处理，目前相 关部门已依法依规开展调查工作。 我市始终致力于维护公平有序的旅游市场环境，对旅游市场各类违法违规经营行为坚持"零容忍"，一经 查实将依法从严从重坚决打击。欢迎广大网民、市民游客共同参与对我市旅游市场的监督，若遇纠纷或 发现旅游市场违法违规经营行为，可拨打0898-12345政务服务便民热线或通过"三亚放心游"平台进行投 诉、举报，我们将竭诚为大家提供高效、规范的服务。 三亚市旅游服务中心 2026年2月7日 ...

Group 1 - Illegal diving activities reported in Sanya, Hainan, leading to investigations of two market entities for violations [1] - Sanya's Comprehensive Administrative Law Enforcement Bureau established a special investigation team on January 12, 2026, to verify the illegal diving claims [1] - Previous reports indicated that on September 18, 2025, a citizen reported illegal diving activities involving seven market entities, with six confirmed violations resulting in administrative penalties [1] Group 2 - On December 29, 2025, a citizen reported illegal diving activities, leading to the verification of five illegal diving rubber boats [2] - Administrative penalties proposed include closure orders, confiscation of illegal gains, and fines totaling 120,000 yuan [2] - The local authorities encourage citizens and tourists to report illegal activities through the 12345 complaint hotline [2]

Core Viewpoint - The Sanya Municipal Market Supervision Administration reported on January 8 that investigations into complaints about non-operating vehicle drivers inducing consumption during tourism revealed violations of regulations by a specific driver, leading to administrative penalties and ongoing investigations into related businesses [1]. Group 1: Investigation Findings - On January 2, 2026, a driver named Shi was found to have illegally engaged in taxi services without the necessary operating license, leading to a proposed fine of 15,000 yuan [1]. - The investigation confirmed that Shi picked up four tourists and took them to a seafood restaurant, which is now under investigation for potential commercial bribery [1]. Group 2: Regulatory Actions - The local enforcement agencies will enhance their efforts to crack down on illegal activities in the tourism sector, focusing on key areas to protect the rights of citizens and tourists as well as maintain order in the transportation market [1]. - Citizens and tourists are encouraged to report similar incidents to the relevant authorities, with a complaint hotline provided [1].

Core Viewpoint - The incident in Sanya highlights issues of illegal taxi operations and potential commercial bribery in the tourism sector, prompting regulatory actions from local authorities [1][2] Group 1: Incident Details - A tourist reported being taken to a seafood restaurant by an unlicensed driver, resulting in a bill of 1868 yuan for four seafood dishes [1] - The driver, identified as Shi, was found to be operating without a valid taxi license and is facing a proposed fine of 15,000 yuan [1] - The seafood restaurant is under investigation for suspected commercial bribery related to the incident [1] Group 2: Regulatory Response - Sanya's law enforcement agencies plan to intensify the crackdown on illegal activities and enhance monitoring in key areas to protect the rights of citizens and tourists [2] - The market supervision department has previously acknowledged complaints regarding high prices at restaurants recommended by drivers and is committed to strict enforcement against any confirmed violations [2]

Group 1 - The core issue involves unauthorized taxi operations in Sanya, where an individual was found to be operating a non-licensed taxi service, leading to a fine of 15,000 yuan [1] - The investigation revealed that the individual, identified as Shi, approached tourists and took them to a seafood restaurant, which is under scrutiny for potential commercial bribery [1] - The local authorities, including the police and market supervision departments, are intensifying efforts to crack down on illegal activities in the tourism sector to protect the rights of citizens and visitors [1] Group 2 - The Sanya Municipal Market Supervision Administration has acknowledged public oversight in the tourism market, indicating a commitment to transparency and accountability [2] - The information was disseminated through the official WeChat account of the Sanya Municipal Market Supervision Administration, highlighting the importance of communication with the public [3]

Core Viewpoint - The incident at the Tongling Grand Canyon scenic area in Jingxi City involving the sale of "iron skin dendrobium" has prompted immediate action from local authorities to investigate and regulate the tourism market [1] Group 1: Incident Overview - On January 1, 2026, a video was released by a netizen claiming that there was a fraudulent sale of "iron skin dendrobium" at a stall in the Tongling Grand Canyon scenic area, leading to a confrontation with suspected sales personnel [1] - Following the incident, Jingxi City organized a response involving police, cultural and tourism departments, and market regulation authorities to conduct an investigation [1] Group 2: Actions Taken - The local police have initiated a legal investigation into the assault on individuals involved in the incident [1] - The market regulation department has also opened a case against the involved operators and seized the "iron skin dendrobium" and related processing tools [1] Group 3: Future Measures - Jingxi City plans to enhance regulatory oversight of stalls within the scenic area to improve the tourism market environment and ensure compliance with market order [1] - The city expresses gratitude for the supervision from the public and various sectors [1]