Core Insights - The report from Huizhou's Tourism Development Promotion Center reveals a total of 386 tourism complaints received in 2025, with a resolution rate of 100% for the complaints processed [1] Complaint Distribution - Domestic tourism complaints accounted for 333 cases, while outbound tourism complaints were 12, and inbound tourism complaints were 1, primarily sourced from the 12345 government service hotline, the Ministry of Culture and Tourism, and other channels [1] Complaint Characteristics - Complaints against travel agencies totaled 38, representing 11% of the total, mainly related to violations of tourism contracts and disputes over refunds [1] - Hotel complaints reached 128, making up 37% of the total, primarily due to issues with online booking cancellations and poor service quality [1] - Complaints regarding scenic spots numbered 95, constituting 27% of the total, with issues related to inadequate management and aging facilities [1] - Other complaints totaled 85, focusing on problems with tourism cards, unreasonable parking fees, and unclean beaches [1] Compensation Overview - In 2025, the total compensation for tourists amounted to over 100,000 yuan, with no use of the tourism service quality guarantee fund for compensation [2]