《上海手册》认为，上海地铁的"智慧维保"工程显著提升了轨道交通系统的运营可靠性和乘客出行体 验。 在上海地铁4号线车库里，一台机器人正滑动到一列地铁的下方开启智能巡检。它挥动着机械臂，通过 不停地转动摄像头寻找安全隐患。一旦发现漏油、螺丝松动等问题，它能够主动识别并进行自动报错。 这是上海地铁"智慧维保"的一个缩影。数据显示，截至2025年，上海地铁运营总里程达到896公里，包 括21条线路和517座车站，网络覆盖中心城区与市郊区域，日均客流量超过1000万人次，单日最高客流 量达1339万人次。 要确保如此长的运营里程、众多的线路和车站设备时刻处于安全稳定运行状态，同时要随时避免任何微 小的设备故障触发的安全事故，都对地铁的维保工作提出了极高要求。人工智能的引入为解决这一庞大 系统的维护提供了新的思路。 10月26日，2025世界城市日城市可持续发展全球大会在上海世界会客厅正式开幕。本届城发大会上正式 发布了2025版《上海手册：21世纪城市可持续发展指南》（简称《上海手册》）中文版。 《上海手册》自2011年首发以来，已成为分享全球城市可持续发展经验的重要国际平台。2025版《上海 手册》紧扣"以人为本的 ...

Core Insights - The article highlights the successful transformation of a small eatery, "Long Ming Xuan," which overcame a rental crisis and became a popular destination through community support and digital technology [1] - The Shanghai East Ming Road community has implemented innovative digital governance strategies to enhance local engagement and business performance [2][3] - The Shanghai Metro has adopted a "smart maintenance" model, significantly improving operational efficiency and passenger experience through advanced technologies [4][5] Group 1: Community and Business Transformation - "Long Ming Xuan" moved to a less expensive location and quickly became profitable, attracting a diverse clientele including foreign visitors and corporate executives [1] - The eatery benefited from a community-driven initiative that utilized "metaverse" technology for online promotion, fostering a supportive ecosystem among local businesses and social organizations [1] - A mobile application was developed to consolidate local merchant offers and activities, increasing visibility and customer engagement for businesses like "Long Ming Xuan" [2] Group 2: Digital Community Governance - The East Ming Road community was previously seen as a "resource gap," with low youth engagement; efforts were made to increase participation through digital tools [2] - A location-based electronic coupon system was established, allowing residents to receive digital benefits when within a designated area, enhancing community interaction [3] - The digital governance model has expanded from East Ming Road to 16 neighborhoods across Shanghai, demonstrating its scalability and effectiveness [3] Group 3: Smart Maintenance in Metro Operations - The Shanghai Metro has a total operational mileage of 896 kilometers, with a daily passenger flow exceeding 10 million [4] - Traditional maintenance methods were inadequate for the growing demands, leading to the adoption of a proactive "smart maintenance" approach using industrial internet, AI, and big data [5] - The new maintenance system has increased inspection frequency by 300 times and reduced average fault response time from 60 minutes to 20 minutes, significantly enhancing operational efficiency and passenger satisfaction [5]