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税惠赋能,服务升级,无锡打造税收营商环境新高地
Sou Hu Cai Jing· 2025-12-17 05:24
Core Viewpoint - Wuxi is advancing the digital transformation of tax and fee services, focusing on taxpayer needs through various initiatives to optimize the tax business environment and enhance market vitality [1]. Group 1: Service Innovation - The "pre-service" approach allows taxpayers to receive personalized guidance before they even ask, enhancing efficiency and convenience in handling tax matters [2][4]. - Taxpayers in Wuxi are receiving precise service push notifications based on data analysis, transforming scattered inquiries into actionable guidance, thus improving clarity and convenience in tax processes [4]. Group 2: Interactive Taxpayer Engagement - The "question-handling integration" model enables real-time collaboration between tax authorities across regions, facilitating services like invoice issuance for taxpayers unable to travel [5][7]. - Wuxi's interactive service network, comprising a central operation hub and various service points, has significantly increased service volume, with 161.1 million interactions recorded in 2025, a 196.19% increase year-on-year [7]. Group 3: International Tax Refund Services - The introduction of a streamlined "immediate purchase and refund" service for international travelers marks a new phase in Wuxi's tax refund services, enhancing the travel experience [8][10]. - The number of tax refund stores in Wuxi has increased to 64, with a 580.57% rise in refund applications and a 344.4% increase in sales volume, indicating a strong potential for inbound tourism consumption [10]. Group 4: Future Development - Wuxi aims to further enhance its tax service system through digitalization and intelligence, promoting convenience in tax payments and compliance, thereby contributing to high-quality development [10].