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强投资 推数智 优服务
Jin Rong Shi Bao· 2026-02-11 01:32
Core Viewpoint - The life insurance industry is at a critical stage of value transformation and service model upgrade in 2026, facing both challenges and opportunities due to new accounting standards, complex market environments, and deepening population aging [1] Group 1: Asset-Liability Management and Investment Capability - Strengthening asset-liability management and enhancing investment capabilities are crucial for life insurance companies to establish a solid foundation for stable operations in 2026 [2] - Companies are focusing on a collaborative development model of "insurance + investment + service" to enhance their competitive edge and build a robust investment foundation [2] - Emphasis on innovation in insurance product service models to alleviate interest spread risk and enhance the supply of pension annuities and long-term care insurance [3] Group 2: Digital Transformation - The life insurance industry is advancing from initial exploration to large-scale application of digital transformation, integrating AI, big data, and cloud computing to enhance operational efficiency and create differentiated competition [5] - Companies are prioritizing digital transformation as a key strategy for high-quality development, with specific goals set for 2026 [5][6] Group 3: Customer-Centric Approach - The industry is shifting from scale-driven to value-driven growth, with a focus on upgrading channels and improving service quality to meet diverse consumer demands [7] - Companies are implementing new marketing models centered around customer needs and enhancing their sales teams to adapt to business transformations [7] - Emphasis on improving service quality through the integration of medical, health, and care services, aiming to enrich service offerings and enhance customer experience [8]