Core Points - The incident at Shenzhen Qianhai Huafa Ice and Snow World highlights safety concerns regarding the newly opened facility, which has been certified as the "largest indoor ski center in the world" [2][20] - The operator of the ski resort has not yet responded to the incident or the safety issues raised, leading to public scrutiny and dissatisfaction from visitors [1][12] Company Overview - Shenzhen Qianhai Huafa Ice and Snow World opened on September 29, 2023, and is operated by Hot Snow Miracle, a project invested in by Zhuhai state-owned enterprise Huafa Group [2][20] - The facility boasts a total construction area of approximately 100,000 square meters, with a maximum vertical drop of 83 meters and a longest single run of 463 meters, setting multiple records in the indoor skiing industry [2][20] Safety Concerns - The incident involved a visitor who suffered a knee injury due to exposed ice on the ski slope, which did not meet the required snow thickness standards of at least 15 centimeters [3][7][10] - Following the incident, the ski resort was observed to have quickly covered the exposed areas with snow, indicating a reactive rather than proactive approach to safety [7][12] Visitor Experience - The ski resort was initially well-received by visitors, filling a gap in high-end ice and snow sports facilities in the Greater Bay Area, but the recent incident has raised questions about its operational safety and management [2][12] - The pricing for a day pass ranges from 380 to over 800 yuan, which is considered high compared to similar facilities in other regions, yet the service quality has been called into question [12][20] Legal and Regulatory Aspects - Legal experts indicate that the ski resort may bear responsibility for the incident due to failure to meet safety obligations as outlined in relevant laws, including the Civil Code and Consumer Rights Protection Law [16][17] - Visitors are advised to retain evidence for potential claims, including medical reports and incident documentation, to support any legal actions against the ski resort [17][19]