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江苏12345开通“苏超”建言闭环服务
Xin Hua Ri Bao· 2025-08-14 23:14
Core Viewpoint - The establishment of a closed-loop service mechanism for the "Su Chao" initiative by the Jiangsu 12345 hotline aims to efficiently handle suggestions and feedback from citizens and fans, contributing to the development of events and the economy [1][2] Group 1 - The Jiangsu 12345 hotline has received over 10,000 suggestions from fans since the launch of "Su Chao," covering various topics such as event arrangements, venue ticketing, security checks, transportation, dining, accommodation, and local tourism [1] - Many fans have actively contributed ideas regarding event organization, transportation infrastructure, cultural experiences, and regional cultural promotion, with some suggestions already adopted by relevant cities and departments [1] Group 2 - The provincial 12345 hotline has collaborated with 13 district-level hotlines to create a closed-loop service mechanism for "Su Chao," allowing for real-time reception and handling of citizen and fan requests [2] - Citizens and fans can submit their suggestions via phone or the Jiangsu 12345 WeChat mini-program, with dedicated staff available to respond and address inquiries, including connecting with policy specialists from various departments for complex issues [2] - A themed collection titled "Jiangsu Province Urban Football League" has been launched, featuring 49 topics and 194 frequently asked questions, accessible through the Jiangsu government service website or the Jiangsu 12345 WeChat mini-program [2]