Core Viewpoint - The introduction of a trust structure in a Beijing residential community has successfully addressed dissatisfaction with property management services, providing a model for enhancing transparency and accountability in property management [1][4]. Group 1: Issues with Traditional Property Management - Homeowners in the Zhongjun Tianchen community expressed dissatisfaction with the property management services, citing issues such as lack of transparency in financial accounts and inadequate service quality [2][3]. - The property management company, being affiliated with the developer, lacked independent financial oversight, leading to concerns about the safety of property funds [3][6]. Group 2: Implementation of Trust Structure - The homeowners' committee established a trust-managed account for property fees, overcoming the challenge of not having the legal status to open a bank account directly [4][5]. - The trust, named "Foreign Trade Trust - Jinnuo No. 10 Property Service Trust," was set up to ensure the separation of property funds from the management company's finances, enhancing risk isolation [4][5]. Group 3: Benefits of the Trust Model - The trust structure has improved transparency in property fee management, allowing homeowners to directly deposit fees into the trust account, which is managed independently from the property management company [6][7]. - The trust model has led to better communication and relationship-building between the property management and residents, resulting in improved service quality [5][6]. Group 4: Industry Trends and Future Outlook - The application of property service trusts is gaining traction in the industry, with several trust companies exploring this model as a new growth area amid declining traditional financing business [7][8]. - Despite the potential benefits, the profitability of property service trusts remains uncertain, with trust companies currently not charging management fees but focusing on promoting the model [8].