Core Insights - Binance experienced significant market volatility on October 10, 2025, due to concentrated selling by institutions and individuals, leading to a collective drop in the cryptocurrency market [1] - The platform confirmed that its core futures and spot matching engines and API trading functions were operating normally during the event, with forced liquidation volumes being low and the volatility driven by the overall market environment [1] - Binance conducted a thorough investigation and found that there were brief module failures after 21:18, causing some assets to decouple, but compensated affected users within 24 hours [1] User Protection Measures - Binance adhered to a "user-first" principle, compensating users affected by the decoupling of investment products with approximately $283 million in two batches [1] - The company is verifying compensation for users who experienced losses due to delays in internal transfers and redemptions [1] - Binance is continuously reviewing user cases and updating compensation progress through official channels [1] Market Analysis - The investigation revealed that extreme price fluctuations in certain spot trading pairs were caused by liquidity triggering historical limit orders, resulting in short-term price drops, and adjustments in decimal places leading to "zero price" displays [1] - Binance plans to optimize user displays and correct abnormal pricing issues while ensuring that the API interface remains unaffected [1] - The company expressed gratitude for user understanding and support, committing to enhance system performance and risk control capabilities [1]