电力服务升级

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上海嘉定打造电力服务“嘉速度”,升级企业用电体验
Xin Lang Cai Jing· 2025-08-26 09:38
智通财经记者 方卓然 嘉定,不仅是上海新城的"科创核",更是营商环境改革的"先锋地"。 2025年8月26日,"电力嘉速度,服务再升级" 嘉定区FREE8.0优化电力营商环境服务举措推介会在上海举行。 国网上海嘉定供电公司营销部副主任徐栋介绍说,此次嘉定供电公司推出五项新承诺,包括办理交资便利承诺、接电需求时限承诺、接电过程省心承诺、用 电质量可靠承诺、服务响应极速承诺。 在五项新承诺的基础上,针对用电客户进一步扩大电力全生命周期服务范围,捕捉客户需求,推送优质服务,嘉定供电公司又推出五类服务包,包括前期筹 建主动服务、办理过程管家代办包、日常用电专属便利包、光伏并网即可响应包、能效管理绿色低碳包。 电力接入是一项复杂的系统工程,涉及电网安全、城市规划及企业发展等多方协调。为践行FREE8.0接电需求"时限承诺"和接电过程"省心承诺",国网上海 电力创新推出"契约制"接电服务,通过明晰的手续、明了的时限、明白的进展让客户对办电、接电、用电有明确的预期。 位于嘉定区的学校正在通过"契约制"模式为接电提速。嘉定区教育局副局长吕仲冀表示,截至今年 8 月,嘉定区基础教育领域"三年行动计划"进入收官阶 段,区内多所老 ...
从“用上电”到“用好电” 电力服务升级促招商、暖民心
Xin Hua Cai Jing· 2025-06-30 07:24
Core Viewpoint - The increasing electrification level is leading to a shift in user demand from merely "using electricity" to "using electricity well," prompting various regions to enhance electricity service levels as a key strategy for improving the business environment and residents' well-being [1] Group 1: Faster and More Efficient Electricity Services - The State Grid Shandong Electric Power is optimizing electricity application processes, introducing "face recognition" for residents, "one certificate" for businesses, and "one chain" for projects, making the process more convenient and transparent [2] - In Tianjin, the State Grid is reducing the low-voltage electricity connection time by 26.89% year-on-year through cross-departmental collaboration to expedite the connection process [2] - The "Online State Grid" app allows users to check acceptance standards and conduct self-inspections, improving the acceptance rate for large projects and shortening connection times [2] Group 2: Cost Savings for Electricity Users - The rooftop photovoltaic project installed by Shandong Yike Food Industry Co., Ltd. in Heze has a capacity of 4.2 MW and is expected to generate over 4 million kWh annually, aiding in cost reduction and green transformation [3] - A detailed load analysis by the State Grid Heze Power Company revealed that a local water reservoir's maximum load exceeded the contracted value, leading to a recommendation that could save the user over 100,000 yuan annually by changing the billing method [3] Group 3: Strengthening Infrastructure and Service Quality - The State Grid Zhoukou Power Company is enhancing its main and distribution networks, with planned increases of over 16% in transformer capacity and line length by the end of 2024 [4] - In Jinxiang, the State Grid is extending services to temporary electricity needs, introducing a "shared power source" service for night market vendors, allowing them to pay for short-term electricity use [4] Group 4: Rural Electrification and Agricultural Support - The State Grid Henan Electric Power is investing in rural power grid construction, with plans to build and upgrade nearly 70,000 distribution transformer stations and over 111,800 kilometers of lines from 2021 to 2024 [5] - The State Grid Yuncheng Power Company is innovating agricultural services by offering 42 seasonal services based on traditional farming practices, enhancing electricity support for agricultural production [5] - The introduction of "zero certificate" charging pile services in rural areas simplifies the process for residents, allowing for quick installation and connection within two working days [6]