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电动自行车充电市场规范
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充电费和服务费分别计价!山东电动自行车充电新规来了
Qi Lu Wan Bao Wang· 2025-05-12 05:21
Core Viewpoint - The electric bicycle charging market in Shandong Province is undergoing improvements in infrastructure and regulation, with a focus on consumer rights and fair pricing practices [1][3]. Group 1: Charging Facility Responsibilities - Charging facility operators are urged to implement clear pricing for electricity and service fees, as mandated by the recent notification [1]. - Operators should upgrade facilities to allow for separate measurement of electricity and service fees, and provide detailed billing information post-service [1]. - Recommendations include eliminating minimum prepayment limits, supporting "pay-as-you-go" options, and establishing efficient refund processes to ensure consumer security [1]. Group 2: Market Regulation - Local authorities are encouraged to enhance regulation of the electric bicycle charging market, promoting healthy competition and preventing administrative monopolies [3]. - A unified regulatory platform for monitoring charging facilities is suggested, which would collect data on equipment status, pricing, and user feedback [3]. - A differentiated pricing mechanism for residential and commercial charging facilities is proposed, along with dynamic pricing adjustments to protect consumer interests [3]. Group 3: Consumer Awareness - Consumers are advised to be vigilant about pricing and report any excessively high charges to relevant authorities [4]. - It is recommended that consumers familiarize themselves with the charging and refund policies of platforms before making payments [4]. - In case of disputes, consumers should retain evidence of transactions and contact customer service promptly, with options for legal recourse available through local consumer protection organizations [4].