Group 1 - The article provides a step-by-step guide for taxpayers on how to query and print their personal income tax payment records through the Natural Person Electronic Tax Bureau (Web version) [1][4][6] - Taxpayers can select the city "Xiamen" to access records dating back to April 2005 [3] - The default setting shows the current year's tax period, and users can choose the desired tax period to view corresponding records [4][6] Group 2 - The article introduces the "Yueyue" interactive feature for taxpayers to seek assistance through intelligent and manual interactions [13][14] - Taxpayers can input questions or use voice input for inquiries, and the system will provide relevant knowledge based on current matters [14] - If the intelligent response does not meet the taxpayer's needs, they can switch to manual interaction by clicking the "manual" button [15] Group 3 - Taxpayers can leave messages during the waiting period for manual interaction, which will be addressed by staff once received [17] - An appointment feature allows taxpayers to schedule a time for manual interaction if they are unavailable at the moment [18] - The personal center function enables taxpayers to check the status of their messages, appointments, and other related information [20] Group 4 - The article explains how to switch between personal and enterprise identities for interaction within the electronic tax bureau [23] - Taxpayers can view their message and appointment information across both web and app platforms [25] - Instructions are provided for natural persons to modify their default service agency through the personal center [25]