Core Viewpoint - The incident involving singer Zheng Zhihua at Shenzhen Airport highlights systemic issues regarding accessibility for disabled passengers in the aviation industry, sparking public debate and scrutiny over the treatment of individuals with disabilities [1][3][4]. Group 1: Incident Overview - Zheng Zhihua faced difficulties boarding due to a 25 cm height difference at the airport, which he described as a challenging experience [1]. - Following the incident, surveillance footage showed that airport staff assisted him smoothly, leading to a shift in public opinion from sympathy to skepticism [1][4]. Group 2: Public Reaction and Legal Concerns - Zheng's subsequent comments about being "mistreated" at various airports drew criticism, with some arguing that security measures apply to all passengers, not just those with disabilities [3]. - Legal experts raised concerns about the use of surveillance footage for public discourse, questioning its legality and purpose [4]. Group 3: Systemic Issues in Accessibility - The average daily number of wheelchair passengers at Chinese airports is approximately 2,500, with 35% requiring remote boarding positions, indicating a widespread issue [3]. - Experts emphasized that the core issue lies in ensuring that the boarding process respects the autonomy of passengers rather than relying on assistance that may undermine their independence [3][4]. Group 4: Regulatory Developments - The Civil Aviation Administration of China is revising the "Regulations on Air Transportation for Persons with Disabilities," which includes a proposal for mandatory boarding assistance at remote positions, referred to as the "20 cm clause" [6][8]. - The effectiveness of Shenzhen Airport's commitment to prioritize bridge boarding and provide boarding assistance devices remains to be seen [6].