Core Viewpoint - Suzhou has launched the 2.0 version of its social conflict resolution centers, enhancing grassroots governance and modernizing social management through a more integrated and efficient service model [1][10]. Group 1: Development of Social Governance Centers - The social governance center in Changshu City is described as a "social governance supermarket," featuring over 3,000 square meters of space with various specialized service areas [2]. - The center hosts 12 permanent departments and 13 rotating departments, providing comprehensive support for public grievances [2][3]. - A "three-level network" of governance centers has been established, with 14 town-level centers and 345 village-level centers, effectively resolving most conflicts at the grassroots level [3]. Group 2: Innovative Conflict Resolution Mechanisms - Changshu City has introduced a "巡回调解" (mobile mediation) system to address complex disputes, involving a specialized team of 111 members from various sectors [4]. - The center has successfully resolved 52 complex disputes in the first half of the year, including 12 particularly challenging cases [4]. Group 3: Specialized Mediation for Property Disputes - A dedicated window for property dispute mediation has been established, leading to the resolution of 410 property-related conflicts in the first half of the year [5]. - The center collaborates with various stakeholders, including courts and property associations, to create a closed-loop system for managing property disputes [5]. Group 4: Proactive Conflict Prevention Strategies - The governance centers are implementing proactive measures to prevent conflicts, particularly in new employment sectors like the gig economy [6]. - A case study highlighted the successful preemptive actions taken to address disputes among delivery riders, significantly reducing the occurrence of such conflicts [6]. Group 5: Integration of New Business Models - The Mo City governance center has set up a "live streaming service office" to address disputes arising from the burgeoning e-commerce sector, integrating various professional resources for effective conflict resolution [7]. - The center utilizes big data and AI algorithms to analyze and predict conflicts, enhancing the responsiveness of governance efforts [7]. Group 6: Enhancing Social Harmony - The ultimate goal of these governance efforts is not only to resolve conflicts but also to repair social relationships and promote harmony within communities [9][10]. - Initiatives like the "幸福春来" (Happy Spring Comes) anti-domestic violence alliance have successfully mediated over 150 similar disputes, fostering family harmony [9].