文｜《 BUG 》栏目 周文猛 近日，有自称华为老粉的博主王晓东在社交媒体吐槽华为鸿蒙 5.1 系统，称自己从鸿蒙 4.3 升级至鸿蒙 5.1 后遭遇微信、抖音等主流应用无法"完全兼容适配"，部分功能无法正 常使用，在亲自跑到华为售后门店"刷机"回退此前版本后，却也浪费了大量时间，且遭 遇"部分数据丢失"。 该内容被大量转发并引发消费者共鸣，大量用户自称被鸿蒙 5 系统"逼疯了""坑死了"。 对此，华为消费者热线工程人员对《 BUG 》栏目透露，由于鸿蒙 5 操作系统全面自研， 不再基于安卓系统开发，这导致其上的各类应用均需进行重新设计开发。虽然，目前大部分 软件"已上线 80% 的功能"，但仍有部分功能还在开发适配中，视频创作者等群体"暂不建 议升级至鸿蒙 5.1 "。 升级者遭遇"灾难性"故障 据王晓东自述，在升级鸿蒙 5.1 版本后，自己遭遇了三个"灾难性"的问题。 第一，更新升级后，此前的桌面软件全部乱套了，都不能用了，都要重新安装重新登录。 第二，微信视频号和抖音不能正常使用， App 打开后很多功能按钮消失不见，对于视频内 容创作者和经营者而言，什么都干不了，基本不能用了。 第三，新装的鸿蒙 5 ...

Core Viewpoint - The upgrade from HarmonyOS 4.3 to HarmonyOS 5.1 has led to significant compatibility issues with major applications like WeChat and Douyin, causing frustration among users who feel misled by Huawei's upgrade process [2][5][10] Summary by Sections User Experience Issues - Users have reported "disastrous" problems after upgrading to HarmonyOS 5.1, including the need to reinstall all desktop applications and the inability to use key features in WeChat and Douyin [2][3] - Affected users have expressed their dissatisfaction on platforms like Black Cat Complaints and Xiaohongshu, with many claiming the system has severely impacted their daily lives and work [6][8] Technical Challenges - The primary issue stems from the fact that HarmonyOS 5.1 is a completely new system that does not build on the Android framework, requiring all applications to be redesigned and developed anew [5][11] - Although 80% of functionalities for most applications are reportedly available, many features are still under development, particularly for content creators who rely on apps like Jianying [5][11] Company Response and Market Impact - Huawei has not publicly addressed the concerns raised by users, despite the growing backlash and complaints [10] - The rapid increase in HarmonyOS 5 device installations, from 10 million in July to over 20 million by October, indicates a significant user base, but the company faces challenges in maintaining user satisfaction amid these issues [10][12] Strategic Considerations - Huawei's decision to eliminate compatibility with Android and Linux has created a new ecosystem that requires extensive adaptation from application developers, which may hinder the growth of the HarmonyOS ecosystem [11][12] - The company must balance user experience with technological advancements to avoid losing user trust and data integrity [13]