Core Viewpoint - Apple is experiencing widespread activation issues with the newly launched iPhone 17 and iPhone 17 Pro Max, affecting many users who are unable to activate their devices due to server problems [1][12]. Group 1: Activation Issues - Users reported that new iPhones display a message indicating they cannot be activated without an internet connection, leading to frustration as various connection methods failed [1][8]. - The issue is not limited to iPhones; some users also faced activation problems with iPads [8]. - Apple customer service confirmed that the activation issue is a widespread fault and has been escalated to the internal engineering team for resolution, although no specific timeline for repairs was provided [12][13]. Group 2: Server Problems - Reports suggest that the activation issues may stem from server malfunctions, possibly related to the launch of iPhone Air or carrier-related problems, though these claims have not been officially verified [10][12]. - Apple has previously faced similar service outages, indicating potential vulnerabilities in its infrastructure stability and emergency response plans [13]. Group 3: CEO Engagement - On the evening of October 13, Apple CEO Tim Cook participated in a live stream on Douyin, marking his first live selling event aimed at Chinese consumers, where he announced the upcoming release of iPhone Air [12]. - The live stream attracted over 100,000 viewers, highlighting Cook's efforts to connect with the Chinese Apple community and promote engagement with local users [12].