Core Points - Beijing Mobile has apologized for network issues affecting a small number of users who experienced difficulties accessing certain apps and mini-programs on August 13 [1][4] - The company is actively investigating the problem and aims to restore services gradually [1][4] - On the evening of August 12, users of China Unicom also reported network failures, particularly in Beijing, with some websites and apps being inaccessible [1][4] - A blogger noted that China Unicom's DNS was compromised, causing many domain names to resolve incorrectly [1][7] - During a financial report meeting, the chairman of China Unicom mentioned the company's efforts to enhance user experience through AI-enabled network operations and cost reduction [1] Summary by Category Company Response - Beijing Mobile acknowledged the inconvenience caused to users and is conducting a thorough investigation to resolve the issues [1][4] - The company expressed gratitude for the public's attention and supervision regarding the network problems [1][4] User Feedback - Over 2,100 comments were made on social media regarding the network failures, indicating significant user frustration [1][4] - Users reported various issues, including inability to access popular apps like Douyin and Weibo [1][4][5] Technical Issues - The network problems for China Unicom were attributed to DNS issues, which affected the resolution of many major websites [1][7] - Users speculated that the problems with Beijing Mobile might be related to routing issues rather than DNS [5][6] Industry Developments - China Unicom's chairman highlighted the company's strategy to leverage AI for improving network operations and enhancing user experience [1]