Verizon (VZ) 2025 Conference Summary Company Overview - **Company**: Verizon Communications Inc. (VZ) - **Event**: Citi's 2025 Global TMT Conference - **Date**: September 4, 2025 Key Points Industry Focus - **Telecommunications**: Emphasis on wireless service revenue, adjusted EBITDA, and free cash flow growth - **Broadband Services**: Focus on mobility and broadband, including Fixed Wireless Access (FWA) and Fios Financial Performance - **Service Revenue Growth**: Achieved $1 billion in service revenue growth, up 2.4% in the first half of the year [8] - **Adjusted EBITDA Growth**: Reported 4.1% EBITDA growth, translating to $1 billion increase [45] - **Free Cash Flow Guidance**: Raised guidance for free cash flow to between $19.5 billion and $20.5 billion for the year [69] Strategic Priorities - **Operational Efficiency**: Focus on cost efficiency and operational performance [4][6] - **Capital Allocation**: Prioritizing investments in business, maintaining dividends, and deleveraging the balance sheet [80][82] - **Spectrum Investments**: Open to acquiring additional spectrum if it aligns with value creation [14][15] Growth Opportunities - **MyPlan and Perks**: Strong value proposition with MyPlan, aiming for 15 million perks in the portfolio, generating an annualized run rate of $2 billion [9][10] - **Convergence Strategy**: Targeting increased customer lifetime value through bundled services [11] - **AI Connect**: Exploring opportunities in AI workloads leveraging existing infrastructure [12] Market Dynamics - **Competitive Landscape**: Acknowledgment of a competitive market, with a focus on wireless service revenue rather than net adds [23] - **Churn Management**: Elevated churn rates observed, with strategies in place to reduce churn through value guarantees and convergence [27][28] Customer Engagement - **Upgrade Trends**: Noted a 19% growth in gross adds, with a focus on maintaining financial discipline during device refresh cycles [32][39] - **ARPU Performance**: Emphasis on growing average revenue per user (ARPU) through pricing actions and premium plans [35] Fixed Wireless Access (FWA) - **Subscriber Growth**: Over 5 million FWA subscribers, with a target of 8 to 9 million by 2028 [54] - **Network Deployment**: Continued rollout of C band to support FWA growth [55] Frontier Acquisition - **Regulatory Progress**: Secured approval in 8 out of 13 states for the Frontier acquisition, targeting completion by Q1 2026 [61][62] - **Synergy Potential**: Expected to achieve at least $500 million in operating run rate synergy by the third year post-acquisition [63] Convergence and Customer Bundling - **Converged Bundles**: Approximately 18% of customers currently utilize converged bundles, with potential for growth [67] - **Customer-Centric Approach**: Convergence strategy driven by customer demand, with a focus on enhancing service offerings [68] Capital Management - **Debt Reduction**: Reduced debt by $7 billion over the past year, with a target leverage ratio of 2 to 2.25 [70][71] - **Shareholder Returns**: Commitment to maintaining dividends and considering share buybacks once leverage targets are met [82] Operational Efficiency - **Cost Transformation**: Ongoing efforts to improve efficiency through AI and legacy network decommissioning [44][45] Future Outlook - **Market Resilience**: Despite potential industry growth slowdowns, demand for connectivity remains strong [78] - **Strategic Asset Optimization**: Continuous evaluation of business portfolio for potential divestitures to enhance focus on core operations [83][84]