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推动外卖配送行业规范健康发展,太仓市市场监管局召开外卖平台座谈会
Yang Zi Wan Bao Wang· 2025-10-10 10:01
Core Viewpoint - The meeting organized by the Taicang Market Supervision Administration aims to enhance cooperation between government and enterprises, improve service quality and regulatory efficiency, and promote the healthy development of the food delivery industry [1][3]. Group 1: Regulatory Measures - Delivery platforms are required to strictly implement their primary responsibilities and establish emergency plans for severe weather and major incidents [3]. - The administration emphasizes the need for internal management, including merchant license management and timely handling of consumer complaints to protect consumer rights [3][4]. - Special law enforcement actions will focus on combating false advertising and unfair competition practices such as forced exclusivity among merchants [3][4]. Group 2: Industry Collaboration - The meeting highlighted the importance of collaboration between the market supervision bureau and delivery platforms to create a fair and orderly market environment [4]. - Representatives from various platforms discussed improving internal management mechanisms and service measures, as well as enhancing rider protection and data sharing [4]. Group 3: Industry Development - The Taicang Market Supervision Administration aims to foster a win-win ecosystem for consumers, merchants, delivery riders, and platform companies to promote sustainable development in the food service industry [4]. - The meeting also addressed the integration of party organization work with industry development to enhance cohesion and influence within the sector [3].