Core Viewpoint - The property service industry in the province is launching an initiative titled "Standardizing Performance Behavior to Build a Better Home," aimed at improving service quality and addressing community issues to enhance resident satisfaction [1] Group 1: Industry Challenges - The property service industry faces issues such as uneven company strength, service homogenization, and high complaint rates [1] - The initiative sets a goal of "two increases and one decrease" (increased disclosure rate and performance rate, decreased complaint rate) as key targets for quality improvement [1] Group 2: Initiative Details - The initiative calls for property service companies to return to a service-oriented approach, adhere to contractual obligations, and enhance service quality [1] - It emphasizes maintaining a balance between quality and price, prohibiting substandard services and false promises [1] - The initiative includes the implementation of a "three meetings and three disclosures" management system, which involves regular meetings with owners and public disclosures of service performance [1] Group 3: Enforcement and Compliance - The province will conduct contract performance inspections to address issues such as low service quality and unauthorized use of public spaces [1] - A problem ledger will be established for tracking issues, with a focus on resolving them systematically [1] - The initiative aims to combat unfair competition practices, such as malicious low-price bidding and false promises, to prevent a decline in service quality and protect owner rights [1]