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规范电动自行车充电收费
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山东省消费者协会呼吁 规范电动自行车充电收费行为
Da Zhong Ri Bao· 2025-05-12 01:03
Core Insights - The article highlights the ongoing issues in the electric bicycle charging market in Shandong Province, including inconsistent pricing and inadequate transparency, which harm consumer rights [1][2] - The Shandong Consumer Association calls for improved regulation and accountability from charging facility operators to ensure fair pricing and consumer protection [1] Group 1: Regulatory Framework - The National Development and Reform Commission and the State Administration for Market Regulation issued a notice in June last year, mandating the separation of charging fees and service fees, requiring operators to adapt their facilities for separate metering where necessary [1] - The Shandong Consumer Association suggests that service fees should be determined by market conditions, and operators should provide detailed billing information through online platforms after charging [1] Group 2: Consumer Rights and Payment Options - Recommendations include eliminating minimum prepayment limits, supporting "pay-as-you-go" options, and establishing convenient online refund channels to ensure consumer safety and flexibility in fund management [1] - The article emphasizes the need for a unified regulatory platform for electric bicycle charging, which would collect real-time data on equipment status, pricing, and user feedback, and implement credit rating management for operators [2]