Core Viewpoint - Dalian City is implementing the national reform initiative "Efficiently Handle One Thing" to create a government service system that is accessible, smart, convenient, and equitable for enterprises and the public [1] Group 1: Offline Service Improvements - The city has reduced the number of service windows by 60% and personnel by 47%, while achieving a "one-window" processing rate of over 90% for government service matters [2] - The average waiting time for high-frequency matters has been reduced by over 30% [2] - A total of 302 integrated services related to business, including legal and financial support, have been established in the service centers [2] Group 2: Online Service Enhancements - The "One Network for All Services" platform connects over 22 municipal self-built systems and offers more than 10,000 government service items online [3] - The initiative has enabled 208 matters to be processed across six coastal cities and 47 matters to be handled across provinces [3] - The number of processing steps has been reduced by 80%, and the time required has decreased by 73% for online services [3] Group 3: Brand Development and Community Services - The "Lianxinban" service brand focuses on convenience, standardization, efficiency, and transparency, providing extended service hours and 24-hour self-service areas [4] - Specialized personnel are deployed to assist with services, and initiatives like home visits and online assistance are being explored to enhance accessibility [4] - The "Clean Wind Liaoning Government Window" evaluation promotes a fair and transparent government service environment [4]