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青岛联通全新“通信管家”为市民网络生活解忧
Qi Lu Wan Bao· 2025-08-19 03:59
Core Viewpoint - Qingdao Unicom has launched a "Communication Butler" service aimed at providing comprehensive solutions for citizens' digital life challenges, enhancing convenience and addressing common internet issues faced by residents [1][6]. Group 1: Service Overview - The "Communication Butler" service is a professional team composed of experienced communication network engineers, offering a one-stop solution for various internet-related problems [1][2]. - Citizens can access the service by calling the dedicated hotline 82912345, ensuring real-time verification of the butler's identity for service safety [1][2]. - The service covers a wide range of areas, including broadband speed enhancement, fiber optic upgrades, WiFi signal improvement, router debugging, and customized network management plans for families [2][3]. Group 2: Accessibility and Inclusivity - The service is not limited to users of a single telecom operator; it assists users from all operators with their network issues, providing immediate solutions or suggestions for unresolved problems [3][4]. - Citizens can easily book appointments through the hotline or by adding the butler's contact information, facilitating quick assistance for urgent issues [3][4]. Group 3: Community Engagement and Future Plans - The service has been promoted citywide, with community outreach efforts including free network diagnostics and demonstrations of router setup [4][6]. - Future plans include the introduction of an intelligent diagnostic system to enhance the efficiency of problem resolution, reflecting the company's commitment to continuous improvement based on citizen feedback [6].