Core Insights - Luzhou Bank's Meishan branch has launched a "Warm Coffee Service" to provide free hot coffee to customers and outdoor workers, creating a welcoming atmosphere during the cold season [1] - The bank emphasizes personalized service, particularly for elderly customers, by offering specialized service windows and one-on-one assistance to bridge the digital divide [1] - The branch has established a rest station for outdoor laborers, providing essential amenities such as microwaves, drinking water, and first aid supplies, which has been recognized as the "Most Beautiful Station" in the country [2] - Luzhou Bank is committed to enhancing financial services with a focus on humanistic care, aiming to continuously innovate and explore ways to serve the community and customers better [2] Summary by Sections Customer Service Initiatives - The "Warm Coffee Service" aims to create a comforting environment for customers and outdoor workers by offering free hot coffee [1] - Personalized assistance is provided to elderly customers, including the use of magnifying glasses and step-by-step guidance for digital transactions [1] Community Engagement - The rest station for outdoor laborers was established in 2021, providing a space for them to rest and access hot meals, drinking water, and medical supplies [2] - The station was awarded the title of "Most Beautiful Station" in 2025, highlighting its service quality and humanistic approach [2] Future Commitment - Luzhou Bank plans to continue its efforts in social responsibility and customer service, aiming to maintain a warm and welcoming atmosphere for all clients [2]