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长期情感沉淀
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对话澳大利亚旅游局CMO高素珊:从“G’day”出发,打造中国游客心中的终身旅行记忆
Jing Ji Guan Cha Bao· 2025-08-11 10:44
Core Concept - The core idea of the new campaign "Come and Say G'day" is to evoke emotional connections rather than merely promoting tourism, focusing on creating lifelong travel memories for Chinese tourists [2][8]. Campaign Overview - The campaign features the Australian tourism ambassador, kangaroo Ruby, encouraging tourists to start their journey with a friendly "G'day" [1]. - It aims to present Australia's unique lifestyle to Chinese consumers through customized promotional content, including short films and interactive experiences [1][3]. Market Insights - Australia expects to welcome 8.3 million international tourists in 2024, a 15% increase from 2023, with total tourism spending reaching AUD 48.9 billion, a 13% year-on-year growth [2]. - Chinese tourists show a significantly higher intention to revisit Australia after their trips, indicating strong emotional brand equity [2][3]. Localization Strategy - The campaign targets the Chinese market due to its curious and expressive travelers who value meaningful experiences [3]. - The collaboration with Chinese artist Yu Shi marks the first time an Australian tourism campaign has featured a Chinese celebrity, enhancing local engagement [3][7]. Content Creation and Distribution - The marketing strategy has shifted from traditional advertising to a content ecosystem approach, creating multiple versions of promotional materials tailored for platforms like Douyin and Xiaohongshu [5]. - The campaign includes immersive advertising experiences in Shanghai's subway stations to enhance brand recognition [5][6]. Experience and Engagement - An open experience space in Shanghai showcases Australia's relaxed lifestyle through various interactive exhibits, including travel memories and cultural experiences [6]. - The campaign emphasizes emotional connections and long-lasting memories rather than just promoting destinations [9]. Brand Philosophy - The Australian tourism board aims to represent Australia authentically while respecting local cultures and creating emotional resonance with consumers [6][8]. - The focus is on transforming travel from a mere consumption decision to a form of lifestyle expression, reflecting a broader industry shift towards long-term emotional engagement [9].