Core Viewpoint - The company reported a steady improvement in its operational performance for Q3 2025, with revenue and net profit showing slight year-on-year growth, while also addressing the increased health demands due to a flu outbreak by ensuring stable supply of essential medications and protective supplies [1]. Group 1: Financial Performance - For Q3 2025, the company achieved a revenue of 5.296 billion yuan, representing a year-on-year growth of 0.07%, and a net profit attributable to shareholders of 131 million yuan, reflecting a year-on-year increase of 2.6% [1]. - The company has a total of 15,492 stores across 18 provincial markets and over 150 cities, with 9,741 being direct-operated and 5,751 being franchised [1]. Group 2: Supply Chain and Product Strategy - In response to the surge in health demands, the company leveraged its nationwide supply chain and store network to ensure the availability of four key types of medications and protective supplies, with sufficient inventory and stable prices [1]. - Sales of the four key medication categories have seen a month-on-month increase since November [1]. Group 3: Online Business Strategy - The company is focusing on a "category king + seasonal explosive products" strategy to enhance its online business competitiveness, transitioning from quantity to quality [2]. - Key initiatives include refined operations in core business districts using AI and automation, and a marketing platform shift from manual to data-driven management [2]. Group 4: Store Transformation and Customer Experience - The company has initiated a dual-line transformation of its stores, shifting from a transactional to a relational model, aiming to transform staff into trusted health advisors to enhance customer experience [3]. - Measures to improve service quality include restructuring service philosophies, optimizing performance metrics, and enhancing training programs for frontline staff [3]. Group 5: Industry Trends and Challenges - The industry is experiencing accelerated consolidation, with a net decrease of 3,166 stores in Q1 and 4,002 stores in Q2 of 2025, leading to a total of 695,000 stores [4]. - Stricter healthcare policies are pushing for higher compliance and quality in the industry, resulting in the exit of smaller, less compliant players, while larger chains are expected to benefit from this consolidation [4]. - The company aims to capitalize on these industry changes by integrating resources through franchising and alliances to increase market share [4].