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OpenAI推出ChatGPT“公司知识”功能
Huan Qiu Wang Zi Xun· 2025-10-25 03:25
Core Insights - OpenAI has launched the "Company Knowledge" feature for ChatGPT, aimed at Business, Enterprise, and Education users, enabling integration of internal information resources for precise business-related responses [1][2] Feature Overview - The "Company Knowledge" feature integrates data from popular work applications like Slack, SharePoint, Google Drive, and GitHub, leveraging the new GPT-5 model for efficient information retrieval [2] - It provides clear citations for each response, enhancing the credibility and traceability of the information [2] Practical Applications - The feature can automatically compile information for meetings, saving users time by generating briefs from various sources such as Slack messages and customer emails [2] - It assists in transforming customer feedback into strategic documents and summarizing project performance, addressing a wide range of enterprise needs [2] User Experience - Users can easily activate the feature and connect relevant applications, with real-time display of the information retrieval process and sources [3] - ChatGPT will only access data that users are authorized to view, ensuring compliance with existing permission systems [3] Privacy and Security - OpenAI has implemented measures to protect enterprise data, including not using company data for model training and employing industry-standard encryption [3] - Features like SSO and SCIM for access management, along with IP whitelisting, enhance security [3] Limitations and Future Plans - Users must manually enable "Company Knowledge" for each new conversation, and the feature currently lacks internet search capabilities and the ability to generate charts [4] - OpenAI plans to integrate "Company Knowledge" with all ChatGPT functionalities and expand support to more enterprise tools in the future [4] Availability - The "Company Knowledge" feature is now available to all enterprise, education, and business users since its announcement [5]